Made me loose plenty of money
I’ve used this app in my first years in the UK, it is comfortable to book tickets online when you want and not wait to queue in machines or station tills, but the real discounts appear when you purchase a railcard.
For travelling from Guildford or Woking that usually works, the problem was when I started using it from Wimbledon where travelling in consecutive s days has TFL discounts which this app never offered, what has happened with those extra £5 per trip this app charged me every trip? Who knows!
The minute y tried TrainPal I found Trainline was making me loose money for not use the other word. Thing was that real fee was offered by the other app, and trips went from £15,40 to £10 per day, return.
Besides that in my last trips, fee from Wimbledon was hire using the Railcard than the regular fee. Crazy as it sounds.
So now is just a consultation app for me, I’ve never bought them another ticket and possibly will never do it again. Thanks TrainPal!
For travelling from Guildford or Woking that usually works, the problem was when I started using it from Wimbledon where travelling in consecutive s days has TFL discounts which this app never offered, what has happened with those extra £5 per trip this app charged me every trip? Who knows!
The minute y tried TrainPal I found Trainline was making me loose money for not use the other word. Thing was that real fee was offered by the other app, and trips went from £15,40 to £10 per day, return.
Besides that in my last trips, fee from Wimbledon was hire using the Railcard than the regular fee. Crazy as it sounds.
So now is just a consultation app for me, I’ve never bought them another ticket and possibly will never do it again. Thanks TrainPal!
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Well listened to feedback
There was a recent update that changed the screen the app opens up to to favourites which was just awful. Had to go through extra steps to get to the search journey function. Maybe they didn't realise how useful it is quickly check that as when you search for a journey, it shows you the platform number of the up coming trains as well as the ability to search for the next few trains. This was great in the rush. Anyway after the latest update I'm glad they reverted it so the app opens the way it used to.
Overall always had positive experiences with the app. Would tell anyone to get it. Little things like having the eticket easily accessible in the app as well as the option for it to automatically appear on the lock screen when near the train station. Even requesting a refunds is super simple.
For a feature suggestion: it'd be nice if there was a way to have your digital Railcard in the app then everything to do with train journey will be in one app. Obv integrating the Railcard app with this app may be very complicated but throught I'd mention it😇
Overall always had positive experiences with the app. Would tell anyone to get it. Little things like having the eticket easily accessible in the app as well as the option for it to automatically appear on the lock screen when near the train station. Even requesting a refunds is super simple.
For a feature suggestion: it'd be nice if there was a way to have your digital Railcard in the app then everything to do with train journey will be in one app. Obv integrating the Railcard app with this app may be very complicated but throught I'd mention it😇
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Great app easy to use
I’m visiting the UK this app has been super helpful.