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Summary of user reviews
Positive highlights
🌟
This app hasExcellent customer service from the staff
🏨
This app hasConvenient location near attractions and transportation
🛏️
This app hasComfortable and clean rooms
🍽️
This app hasDelicious complimentary breakfast
🤝
This app hasHospitable and attentive hosts
🌳
This app hasBeautiful natural surroundings and views
🛠️
This app hasWell-equipped rooms with modern amenities
🤗
This app hasWarm and welcoming atmosphere
🧹
This app hasSpotlessly clean accommodations
Negative highlights
🚫
This app hasLack of transparency about hotel policies and fees
🕰️
This app hasSlow and unresponsive customer service
🔒
This app hasSecurity and safety concerns
🛏️
This app hasUncomfortable and outdated rooms
🚧
This app hasOngoing construction or renovations causing disruptions
🚗
This app hasInconvenient parking or transportation options
🍽️
This app hasDisappointing or limited breakfast offerings
💰
This app hasOverpriced accommodations for the quality provided
🗣️
This app hasNoise issues from nearby areas or other guests
What's New in Booking.com
52.8.4
December 19, 2024
Thanks for using Booking.com! This update contains several bug fixes and performance improvements. Enjoy the latest and greatest version of our app.
The nice couple who manage this small but good apartment must have had a Brunelleschi for an architect. It has a spacious queen bed and bath as well as another bedroom with two twin beds and a smaller bath. The water is always hot for your shower, there are ample towels and clean sheets and comforters for the comfy beds (we were there in November). There is an elevator to whisk you to your apartment. The location is fantastic, right on a corner of Piazza Signoria. Steps away are great ($$$) restaurants and shops ($$$$), two gelateria and the Ponte Vecchio with all the glitter you could want. Also, but not last, is the art of Medici Florence at the Palazzo Strozzi, the Uffici Art Gallery and the great Duomo. In the winter the nearby Piazza Republica has glassed in, heated restaurants with the most delicious hot chocolate when your walkabout gets too chilly. Our only reservations about this apartment is the kitchen. It is compact and is equipped but there are very few glasses and the cooking utensils are meager and not in very good condition. I was concerned that some of the handles of the pots and pans would fall off. I think it would be wise to replace the broken items, add some more (or newer) equipment, and avoid accidents. The manager and his lovely wife have made a charming apartment for 2 people which is warm and well decorated. A family of four could be accommodated. The kitchen needs newer equipment.
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Response from developer
Hello, and thank you for your feedback. We're glad to know that you enjoyed your stay. Please leave your review of the hotel from our App menu : "Bookings" as this will be very helpful for fellow travellers, showing your point of view and giving useful additional info.