Leave a Review Skyscanner
Useful but could use updates to add a basic economy filter
Skyscanner is useful as one way to research ticket prices to a destination. However what is labeled as economy for some airlines and tickets ends up being basic economy which can be frustrating to only learn by going to an airline website.
We also had some issues in the past with a travel website linked through Skyscanner issuing a refund after a flight was canceled by the airline. We had to dispute the charge with our credit card company after the travel website was difficult to contact and in no rush to refund our money. Hopefully this company is no longer listed on the app.Show lesschoiceweb0pen0
Developer Response
Hello! We’re constantly evolving our app and it’s thanks to feedback like this that makes it possible. We’ll make sure this gets to the app development teams! I'm sorry to hear that you had that experience with a provider on our site. If something like this happens again, you can contact our support team here: https://help.skyscanner.net/hc/en-gb/requests/new.BEST APP EVER
No I do not work for Skyscanner, but I might as well because I tell EVERYONE about this awesome app! I have used it so much over the past few years, especially for international travel. I flew back and forth from the U.S. to Europe over 10+ times in the past several years only because of the dirt cheap price options on the app and NOWHERE else. I could have never had that amazing, unique experience that I will never forget, if it weren’t for Skyscanner.
Right now I’m looking at trips to Japan from the U.S. on the app and seeing some really amazing price options, which prompted me writing this. I’m only going there because of this app and making it affordable to me. Helping me live life. USE THIS APP! Thank you to the people of Skyscanner who make this app possible.
LET’S GO TOKYO!Show lessRamblinMan007
Took my money.
I don’t even know how to express this. I tried booking a flight on skyscanner and it shows the airline so I know they tried to book it on spirit airlines. I tried paying for the flights and it kept telling me to refresh the page that the ticket is no longer available. I did it 4 times until I gave up on this ridiculous app. I went to spirit directly and tried to pay and they said insufficient funds. So now I have 2 flights paid for under skyscanner with no email no proof that I bought a ticket. I called spirit airlines they said they have no card number no name or email of mine to show it was booked. Where is my money skyscanner ? This is literally an ongoing issue literally right now. Worst of all there is no phone number to call skyscanner the emails say to contact the airline. Did you guys just rob me ?!! I’m furious I need to get back into the states and this is what you guys do to me.Show lessDon’t use this app 01
Developer Response
Hello. Thank you for your feedback. We’re very sorry to hear that you have had this issue Can you please provide further details by tapping ‘App Support'. If you fill out the help form with as much information as possible, one of our Support Team will then get back to you as soon as they can