Leave a Review Mademli Boutique
Customer service lacking.
I made my first purchase here not long ago. The wrong size items were sent to me. Even after measuring the items and taking pictures of the tags to prove I was telling the truth (which by the way I’ve never been asked to do when the seller was at fault) I was still required to pay postage myself to return the items when it was THEIR fault. I even wrote them a kind email telling them I understood that mistakes happen, to which they never replied. I’ve had order mistakes before at other boutiques, no questions asked, they bend over backwards to accommodate me and make up for their error. The boutique I usually buy at, the two times they made an error (out of the hundreds of purchases I’ve made) , they refunded my purchase completely. I don’t expect every boutique to do that, but at least paying for postage and being a little more apologetic instead of questioning whether I’m telling the truth or not, would have been nice. The dresses were a birthday gift for someone and between sending the dresses back to them, and waiting for the right ones to come in, I completely missed her birthday.
This being my first order I was not impressed and actually disappointed. I had watched many of their live sales before I purchased, and they seem like nice people, I would just recommend they work a little harder on their customer service, especially when the first purchase someone makes is faulty on their end.Show lessMhendy201220132014
Awesome Shop
Love this boutique. Have been buying from them for years now. Even in the middle of a global pandemic-they’re working crazy hard to keep their customers happy and get things out quickly! I’ll be a loyal customer for life!CKGKR1921
Ok disappointed
How can I see the clothes when every picture is a selfie special turned sideways. I want to see the cut and the shape of an items. Also I have a daughter who is a size 0-1 and I can’t tell if items will fit when they say small is 0-6. Heard the store is awesome maybe I will have to see if this can redeem my opinion but the app needs some updates mostly the pictures and forcing you to create an account before viewing any item.Show lessSd missy
Favorite Shopping!
This is the best Boutique ever! I love shopping here. I’ve never been unhappy with anything. They are easy and such nice people! If you haven’t done any shopping with them online and you live in their area, you should stop by their Shop! I live in California but, if I were ever in that part of the country I would definitely be one of my destinations!! 🥰🥰🥰Show lessBarbara J 54
Amazing!!!!
Love your boutique! Great customer service, all about Family and giving! I love their app because it’s so easy to use and always adding new stuff! Also love their online lives because they’re just so fun to chat with and of course shop! Amazing clothes! ❤️love so much!!!!
Why haven’t you downloaded this yet!
If you love clothing and want to shop easy, this is the place to do so! The clothes are beautiful and the app is incredibly easy to use! The clothing has great quality and they are always adding new things!kayteefl
My favorite boutique!
The App is so user friendly, makes shopping a breeze! I love the live shopping feature of the app. The quality and variety of the clothes are fantastic! They have many options for all different sizes and style preferences! The customer service of the boutique is exceptional! I love Mademli!brandied29
This shop is inspiring and uplifting, and just simply beautiful!
I love shopping with Natasha and Stewart and their wonderful Mademli Team! Seriously was so sad to see them leave their last business endeavors, but no one could have ever imagined how great they would be running their own boutique. Awesome quality and even better service, they make shopping online the best experience. Sizing is on point when you ask, and the clothes look fabulous. I was so scared of ordering online, but this is my number one place to shop! They are stellar! Best online shopping experience! And I love the fit videos they do, and their live sales. Niki and Jackie are hilarious! It’s like shopping with your family/girlfriends every time! I just love Mademli!!!Show lessGio Velez
BEST local shop!
Natasha’s store Mademli Botique has everything you will ever want and even some things you didn’t even know you needed! Her style is on point, and she brings all of her talents here to share with you! The thing I love the most isn’t even the darling clothes, it’s Natasha herself. She is so sweet and sincere and makes you instantly feel like you’re friends!Show lesssirKemple
Quality and customer service
I have been a customer and have known Natasha for years. She runs a business that she can be proud of and makes you feel good when you shop with them.Frmbrittdavis
