User Reviews: Executive Laser Wash

Executive Laser Wash
Executive Laser Wash
Executive Laser Wash, Inc

Top reviews

  • No way to call or cancel

    No way to call or cancel
  • Confusing

    Tells me I have an account already under my phone number, but wants me to log in with email. When I try to log in with email, tells me the phone number doesn’t match the email. Can’t reset it. Can’t get log in credentials. Don’t know how to use this.
  • Zero stars! Multi times this months car wash doesn’t work

    Multi times this month car wash doesn’t work. The email is not supported by these people any more. Wasted money. Scam!
  • Good luck talking to someone

    App works fine they make it impossible to talk to anyone ever. If app messes up, want to change or cancel good luck. If you are lucky enough to talk to employee on site they have no authority at all to help you. Level of customer service is zero.
  • Closed when necessary

    It is closed full week on Christmas, we want to clean our cars before Christmas Eve
  • Terrible

    Everytime I try to use it and have a membership it doesn’t work
  • Confusing

    Not clear what I was being billed
  • Please mute the announcement

    App is easy to use and the QR reader is super efficient. One criticism: please mute the “thank you for being a member, scan the QR code” message. I’m here a couple times a week, I don’t need that info. First timers can get this info by looking at the machine or with a message in the app. It’s extremely annoying that this app pauses my music and blasts that automated message through the speakers.
  • Difficult to find what you need

    No way to send start a message or contact with questions.
  • I need a refund.

    The system hasn’t worked 3 times since I’ve been using it. I’ll scan the QR code to get my wash in for the week, it’ll read it, but then the wash won’t start. I’m paying for nothing and im done with it.

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