ARB Fridge Connect User Reviews

ARB Fridge Connect
ARB Fridge Connect
ARB Corporation Limited

Top reviews

Awesome!

Works great!! Would be good if it gave you notifications though

Garbage

This app is total trash

Nearly useless

I thought I’d never write a bad review of any ARB product (true hardcore fan of all ARB products) but this app is embarrassing guys. As everyone has noticed, the instructions need updating. Make sure you read the PIN number before plugging it in and then wasting time trying to figure why your phone won’t pair. Silly from the get go. The app could sure use an update. It’s very basic at best and quirky. Could definitely use some basic push notifications such as others have mention. It doesn’t seem to be accurate. Sometimes I can adjust settings and sometimes not. I’ve done everything from disconnecting the module, disconnect power, reinstall etc etc. one day it’s ok and the next it won’t connect. Today I can’t adjust any settings. I mainly liked the idea of being able to turn it on standby remotely and then back on through my iPhone. Today that won’t even work as basic as that should be. I’ve hardwired the fridge (series 2, 60L). Love the fridge. But extremely disappointed with the app. Please source a high school techy and get it upgraded it please!!! Can’t be hard in today’s age. However, Still a fan of ARB tho.
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Response from developer

Hi there, thank you for sharing your feedback. If you're still experiencing issues connecting, please give our ARB USA tech team a call for support (866) 293-9078.

Always says running

App always says compressor is running even when off...

Response from developer

Thank you for your feedback. This should not be the case, please contact our ARB USA tech team for support (866) 293-9078.

Connected but not monitoring

I have a late mode Series 1, purchased last year. I just started with the Bluetooth module and can connect to it from the phone but am not able to get any monitoring data. It’s all greeted out and set at zero C.

Response from developer

Hey there, could you please try to disconnect the module, disconnect all of the power supply to the fridge (DC and AC), reconnect the module, then reconnect power and try again. Sometimes the module has troubles establishing a connection if the fridge is powered up first. If you continue to experience issues, please reach out to your local ARB store or our ARB's USA tech team.

Decent basic app, protip for Classic II Series Owners...

Read the pin code off the back of the transmitter before installing on the unit. Their instructions are outdated. Connect using the app, the unit won’t be visible on your phone Bluetooth menu. ARB seriously needs to have better instructions if they’re going to demand such a premium price for these.
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Needs work

This is a very basic app. The potential could be huge if only ARB cared about the app. It has not been updated in many months.

I believe ARB made this app just to check a box “app enabled.”

It would be nice to see push notifications of voltage, when unit kicks on, etc.

Graphing energy use and time compressor is on, etc would all be helpful.

Update the app and bring some features and I will update my review
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Response from developer

Thank you for your feedback. Unfortunately, these features are not planned for this particular app, as smartphone apps aren't permanently connected to the fridge, making features like this unreliable. If you're interested in temperature and voltage logging, notifications and warnings about your fridge, we invite you to check out ARB's LINX Vehicle Accessory Interface which has a dedicated module to provide deeper insights into your ARB fridge freezer.

Unable to get the app to work with out elements fridge

We bought a new elements fridge and cannot get the app to work with the fridge. The book gives now instruction on how to connect what are we doing wrong

The app is crap...

Will not connect , no instructions , have tried several times no luck . It does not show I’m in Bluetooth either , and you can’t follow the instructions or previous Iphone user /reviewer , cause it does not give you the option to enter a pin , the message just continues to say “ cannot connect , make sure your fridge is on and in range “ nothing about entering a pin . Worthless app I guess that’s what you get for free!
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Response from developer

Hi there, we're sorry to hear that you're experiencing issues. To assist you further we require some further details regarding your ARB fridge & the transmitter device you have. Please email tech@arbusa.com or give our tech team a call on 425-264-1391 (Available Monday-Friday 8AM-5PM PST/PDT.)

We got a pile of...nothing

Keeps reporting unable to connect, get closer. Sitting right next to transmitter and...nothing. “Unable to find fridge.” Reboot. Disconnect transmitter. Tried it all. Nothing. Help!

Response from developer

Hi there, we're sorry to hear that you're experiencing issues connecting your fridge to the App. To assist you further we require some more details regarding your ARB fridge & the transmitter device you have fitted to it. Please email tech@arbusa.com or give our tech team a call on 425-264-1391 (Available Monday-Friday 8AM-5PM PST/PDT.) Kind regards, ARB

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