hello aurora User Reviews

Top reviews

Happy

Very happy with the service you provide

Good app with lots of data

I use this app to track the aurora in Montana. It works well, is intuitive, and has decent notifications.

My only complaint is that it only lets you upload pictures of the aurora in the moment. I took a bunch of great photos and tried uploading them the next morning and it wouldn’t let me “Aurora not active in you area error message. It would be nice to be able to upload a photo after the fact and specify the date, time, location that you took it!
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2 things need to change

So I absolutely love this app but there is one major thing that really grinds my gear. When you first open the app it brings you to the percentage of likely seeing the Aurora along with the aurora strength. It would still be nice to even see if the possibility is zero and the aurora strength despite it being high or low. There has only been two occasions where those two aspects of the app have actually had data on them. For example I use the aurora pro app as well, and if there is no chance of seeing the Aurora at that time it will say 0%. I like this app better because it gives you way more information than the Aurora Pro app that I also use and that would literally be the only thing I would recommend adding to this app. When the Aurora Pro app even says one or 2% there have been times that I have seen the aurora. And when I log into this app it doesn’t say anything. It just has a dash across the chance of seeing the Aurora and the aurora strength. And then when you click for more information it doesn’t give you the detail details either it just has that dash where the number should be. Please fix this and I will delete all other apps!!!!
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Won’t show any info if it thinks you live too low

Unfortunately, the app may simply tell you “aurora are rarely seen at your location,” and won’t show any data. Which… is wrong.

I’ve seen two incredible 360° aurora shows at lower KPs than this, plus a handful of smaller ones, just this year.

Stick to soft serve news, which doesn’t try to force an erroneous interpretation of the data.
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Response from developer

Hi there, thanks for your feedback! Our calculations are based on a combination of factors and not solely on the KP index, as it’s not real-time data. However, we acknowledge that the results can occasionally be inaccurate. We’re committed to improving the app and would appreciate if you can provide us more information at contact@hello-aurora.com.

Last update crashed the app

It was great app till this recent updates which makes this app unusable.

Response from developer

Hi there, thanks for the feedback. We are sorry that the recent update did not meet your expectation. However, we always working on improving it. Do you mind tell us what was it that not working for you on our email so we can bring it forward? You can contact us at contact@hello-aurora.com

Yep you broke it

It says Houston we have a problem. And you do. It’s not working after you said you fixed bugs but might have broken other things

Unable to use app

I’m unable to create an account to use the app. I keep receiving an error saying, “Network request failed.”

Please change this

The app is good I used while I was in Norway . Now I’m back in England and today after the big solar storm we could see northern lights in Cambridge, I know it’s weird but it happened!! I really wanted to share this moment in the app and when I was about to do it , the app didn’t let me saying that it’s impossible to spot northern lights in my location 😅😅 please update this because if it happens again it would be helpful to see people’s around me moments
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Okay, but what about the Aurora Australis

This app is good, but I’m not yet sure it will work for me, as it says I’m too far south, when we actually get aurora here all the time. It seems to be designed around the premise that there are only aurorae in the northern hemisphere (the northern lights), when in fact, they happen in the southern hemisphere too and the southern lights, as seen from Tasmania and New Zealand are every bit as spectacular as they are in the north. Could you please rejig your app to accommodate the other aurora. Having said that, thanks for the effort you have gone to so far. 😎
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App won’t load

Please fix this. The app won’t load. It just stays on the black screen with the logo. Please update it!

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