hello aurora User Reviews

Top reviews

Great

The map with community sightings is the best feature and isn’t on other apps I’ve seen.

One thing that could be helpful is if the location is written in the corner of the moments so you don’t have to keep moving to the map to see if it’s relevant to you.

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Do not recommend, confusing and didn’t have info for my area

Response from developer

Hi there, Depending on where you are in the US, we might not have data for your location. It's not up to us, and we rely on government space observatory to provide data closest to you. I'm trying to add new data when possible, but USA and Canada are a challenge and it's hard to provide real-time data for every locations. Cheers,

App caching

I love the app but sometimes I’m not getting new data for up to 20 minutes. What is the cause of that? Meanwhile other people’s app display entirely different stats to mine.

Response from developer

Hi there, 20 minutes is a pretty long time, are you talking about the "today" tab. Cached data should be every other minutes in this case. For other tabs "tomorrow", "next day" and "long term" these data can be cached from hours to days, because the upstream data is not refreshed often. I'm talking about the data that I get from the spatial agencies. I unfortunately can't provide data more regularly than what I get. Feel free to reach out at jeremy@hello-aurora.com if you have more information, will be happy to look into it. Cheers,

it doesn’t work

They harvest your data you validate email, but app never opens…and contact us also doesn’t work…

Response from developer

Hi there! I don't "harvest data". I just require a simple login so it makes my life easier. I'm working on this app during my free time, it's not my job and I have only a few hours a week to work on this app. I have been fixing a bunch of issues with "contact us" lately and feel free to reach out to me, if you have other feedbacks, will be happy to take a look, jeremy@hello-aurora.com Hope you can give it another try, Cheers,

Now forces account creation for no reason

Started using this app a few weeks ago. Was liking it. And now it throws up a blocking sign in screen. There is absolutely no reason for this and it worked fine with no account. Just another app wanting to collect info on you I guess.

Response from developer

Hi, Thank you for your feedback, let me explain my point of view on this, Aside from being an aurora forecast app, hello aurora is also a community of aurora enthusiasts where people can share their moments and interact with each other. By creating an account, you will have access to features such as the ability to post and share your own aurora photos, react to others' moments, and connect with other members of the community who share the same interest in aurora borealis. It was getting too hard for me to maintain the "no account" and "accounts" logic, I took the choice to simplify this. I only work on this app during my free time and I don't have too much time for it. Creating an account only required an email, password and a username, that's as little as I can do regarding the collected info. Hope you understand, Cheers,

Doesn’t work

Great idea in reality but the app doesn’t start up and constantly crashes. I’ve deleted it and reinstalled, it just happens again. Awful

Response from developer

Hi hi, I have been dealing with some issues and fixed a lot of them if the latest releases. I would appreciate if you can try the latest version of the app (2.11.0) and let me know if you are still experiencing crashes. You can also contact me at contact@hello-aurora.com for further help, All the best,

Loved the app!

Incredible application to connect NL chases from various locations in real time

Crashing.

Won’t run on my wife’s phone. Was fine on mine until I created an account so as to see other user’s photos. Now crashes on start up.

Response from developer

Edit: Hi once again. Have you been able to give it a try? Cheers,

Sad

I logged in like they asked me to it was lagging 5 minutes later l got kicked out of the app no matter how many times i open the app and the shocking thing wasI did nothing wrong I didn’t even post anything and it’s sad I wanted to see the aurora with my family in upstate if got the chance.

Response from developer

Edit: Hi once again. Have you been able to give it a try? Cheers, / Hi hi, I think I found the nasty bug that caused these crashes and released a new update (2.5.2). I would greatly appreciated if you can update and see if that fix your issue. Cheers,

Great but with bugs

Great app, used it to locate northern lights on our trip to Iceland. Only issue was I paid for the app and yet it would never upload any of my photos.

Response from developer

Hi Cbwjjgfd, Thank you for your patience. Just an update to let you know that the error while uploading photos should have been fixed now. All the best, cheers,

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