programming loophole needs to be fixed
I just downloaded the app and was looking at the instructions to start the free trial. Bear in mind, any ‘purchases’ on my device (free or otherwise) need to be authorised by fingerprint (home button).
However, even though the initial free trial pop-up tells me to authorise via fingerprint, it actually signed me up when I touched another part of the screen (NOT the home button). Plus, instead of a monthly fee, it directly offers a yearly fee, which is a massive 120 AUD!
Fortunately, I was able to cancel the subscription from the iPad using the link provided in the confirmation email from Apple (which also confirmed I had actually signed up without needing the fingerprint).
Please fix this loophole, and please mention that we need to sign up to a 7 day free trial, both in the release notes and in your advertisements in third party games, otherwise it looks like a scam even if the content is legitimate and positive.
App release notes should contain sufficient detail for customers to make an informed decision without having to check all the reviews. Having now read the other critical reviews for this app, I know better and will be more careful to check App Store reviews in future.
However, even though the initial free trial pop-up tells me to authorise via fingerprint, it actually signed me up when I touched another part of the screen (NOT the home button). Plus, instead of a monthly fee, it directly offers a yearly fee, which is a massive 120 AUD!
Fortunately, I was able to cancel the subscription from the iPad using the link provided in the confirmation email from Apple (which also confirmed I had actually signed up without needing the fingerprint).
Please fix this loophole, and please mention that we need to sign up to a 7 day free trial, both in the release notes and in your advertisements in third party games, otherwise it looks like a scam even if the content is legitimate and positive.
App release notes should contain sufficient detail for customers to make an informed decision without having to check all the reviews. Having now read the other critical reviews for this app, I know better and will be more careful to check App Store reviews in future.
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