SMRTLite User Reviews

SMRTLite
SMRTLite
Nielsen & Bainbridge, LLC

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Leave a Review SMRTLite
  • The light keeps resetting itself every few days

    Then I had to remove and add the device again. So frustrating.
  • Idk

    I bought this light around 3 years ago it worked and connected to my phone I think I deleted the app and just stopped using it I’m trying to connect it again to my phone but light won’t even start flashing what do I do?
  • No connection with apple homepods

    Its a great app for the brand of led lights it can even connect to google assistant and Alexa but i would like it if it could connect to apple HomePods.
  • App support is poor

    The app updates do not keep up with changes to iOS. Also the lights now take a long time to connect to the app and wifi. Please update the app.
  • App locked me out - not sure what to do now

    We have two of these smart lights that we purchased from Costco and installed in my kids bedrooms as their ceiling light. The app worked great for the first several years, letting us control the lights using our Alexa and scheduled timers. It was nice to be able to change the hue of the light as well. Sometimes the lights would get out of sync with the Wi-Fi and flash on and off though until we could get it to reset. However, a few months ago, my daughter’s light stopped reacting to the schedule, so I went to log into this app and it is telling me that my username and password (which were saved in my phone) are incorrect. It will not let me login and there is no forgotten password link on the app. I’m trying to reach the customer service for Support and it looks like their website is not working either. I have no idea how to access the control panel for the lights and she is frustrated about the hue that it is currently stuck on. I know we could return the light to Costco, but we had to pay an electrician to install it for us and it’s not something we can just easily uninstall and return.
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  • My lights got stolen can’t find the light strips I had before

    I had the smrtlite smart led light strips and I wanted to get another set but I can not find them anywhere? Do they not sell them I see pictures online about the ones but no luck on actually buying them???
  • device offline

    i loved it when i first got it, i thought being able to change the colour of my light was so cool. then it just kept saying “device offline” while my light was on so i deleted the app and went to go re install it when it said “cannot be downloaded in canadian stores”
  • Avoid at all costs

    Nothing but problems. After 6 months of constant headaches I’ve finally thrown away their “smart” bulbs and deleted the app. Avoid avoid avoid!
  • Connection issues

    I was able to pair my light perfectly for years, but recently it will not connect anymore and the directions on the app are not helpful, need a better system to connect/pair.
  • Broken app, avoid these lights

    Essentially the app has rendered the lights useless as they disconnect on their own. I work in networking and have the top of the line internet and equipment so if it doesn’t work for me…good luck!

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