Resellers love this thing
It’s not fair that presale tickets go up for a second and then resellers come in and take them all, only to triple the price later. They need to fix this issue with resellers.
Errors
Nothing but errors trying to purchase a ticket, missed my show because of this
Useless
Login never works
Fix Presale Scalpers
Been to 20+ shows last year and every time I try to get presale tickets every ticket get sold out within a minute. Absolute nightmare when people uses bots to buy out every single ticket. They should fix this problem with people buying multiple tickets at once. The people don’t want to deal with paying over twice or more over market value.
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Does not deliver
The app is pretty worthless when it comes to informing concert goers as what is happening on site. We were going to a concert but a severe storm hit Morrison. No information came from the app or other official channels. When we got to the venue there was a weather delay and they were not letting people in. You would think that nowadays it’d be so easy to know the status of a concert when bad weather hits the venue. No information from Red Rocks. So besides a map and ordering food, the app is pretty useless.
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Only app that works worse is Southwest
If you could get a dollar for every time this app didn’t work, you could easily go to concerts for free every week with your entire extended family.
GARBAGE!!
Dont believe ANY POSITIVE reviews! This app has been JUNK for years And they refused to fix it. I WHY?? Probably because they are partnered with AXS and get a cut of all the scalper-bot ticket sales. This app is almost guaranteed to lock up when you’re trying to make a critical ticket purchase… Making it necessary to delete and reinstall the app, then ALL THE TICKETS ARE GONE!!!
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Worst e-Commerce app I’ve used
The ticket ordering functionality is clunky at best and led to a very frustrating five attempts and a phone reboot to place a simple order for tickets. Running the app on iPhone X. The app locked up at random points in the process. The back arrow on the upper left appears to be non-functional which forced the app restarts when it locked up. Even after eventually completing the process I had to kill the app to get back to the Home Screen to view the tickets I just bought. Lots of updates needed to just get basic functionality.
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App freezes and doesn’t let you buy tickets
I’ve bought at least 10 sets of concert tickets on the app in the past few years, then it started saying that I looked like a bot and couldn’t buy tickets through the app anymore. At other times it just freezes. I’m not sure what’s up, as the tickets I’ve bought, I’ve the used at the gate so it doesn’t seem like this should track as scammer behavior.
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No weather info
No notifications regarding 2.5 hour weather delay. Don’t expect the folks at the venue to keep you posted through this app. If you are from out of town AXS suggests loading the app but I didn’t need it to get in. Purposeless.
