Free
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About TicketPoint

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages
  • August 19, 2021
  • December 4, 2024
  • 13.0+
  • 4+
  • 29.18MB
  • iPhone, iPod
  • English

Features

Developer of TicketPoint

TicketPoint screenshot #1 for iPhone
TicketPoint screenshot #2 for iPhone
TicketPoint screenshot #3 for iPhone
TicketPoint screenshot #4 for iPhone
TicketPoint screenshot #5 for iPhone
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Helpdesk ticketing system that integrated with ICE software.
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What's New in TicketPoint

1.60.0

July 21, 2024

New Feature: User can only view the Unallocated Tickets if a User’s Group has access to new Security Feature from Utility Minor Updates

Reviews of TicketPoint

Nowhere near as good as its predecessor

Not sure why your couldn’t have ported over the best parts of service point, even the simple stuff. Form over Function seems to be the flavour of this app. Looks pretty, but it’s messed up in so many ways that it makes it more complicated to use than ServicePoint
1. Having multiple jobs open simultaneously is not easy to do
2. You always have to accept a job to work on it. Then if you try to back out of it to start work on another one, it doesn’t let you. If you unallocate and start another job then you lose all your notes in the first job
3. The keyboard doesn’t automatically start the sentence with a capital letter. Nitpicky I know but ServicePoint had it
4. When typing in notes, the next button is permanently obscured and you have to tap the tab at the top to move forward.
5. If you don’t start the clock at the beginning of the job, setting work time is very clunky
6. Constantly logging you out. Yes, it logs you back in automatically, but it’s logged me out in the middle of me closing jobs at times.
7. You can sort by suburb but you can’t actually see the suburb names in the list. Again, nitpicky, but ServicePoint you could see the suburb names. Seems a bit pointless being able to sort by a field and then not being able to see the field names in the list.
I will grant you that ServicePoint allowed you to cut corners at times. TicketPoint is far more rigid and I think that’s where it fails for me.
Just my 10c
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Alternatives to TicketPoint

More Applications by Signature Software Pty Ltd

FAQ

Does TicketPoint work on iPads?

No, TicketPoint does not offer an iPad version.

Who created TicketPoint?

Signature Software Pty Ltd developed the TicketPoint app.

What minimum version of iOS does TicketPoint need?

Currently, TicketPoint supports iOS 13.0 or later.

What do users think of the TicketPoint app?

TicketPoint has no ratings yet.

What is the main genre of the TicketPoint app?

Business Is The Primary Genre Of The Ticketpoint App.

What is the recent version of the TicketPoint app?

1.60.0 is the newly released TicketPoint version.

What date did the latest update for TicketPoint come out?

TicketPoint’s most recent update was on December 4, 2024.

What date did TicketPoint come out?

The app first launched on February 5, 2023.

What age rating is assigned to TicketPoint?

Safe for children to use, no mature themes or inappropriate content.

Which languages does TicketPoint support?

TicketPoint currently features the following languages: English.

Does TicketPoint belong to Apple Arcade's curated library?

Unfortunately, TicketPoint is not on Apple Arcade.

Are in-app purchases part of TicketPoint?

Unfortunately, in-app purchases are not part of TicketPoint.

Is TicketPoint tailored for Apple Vision Pro compatibility?

Unfortunately, TicketPoint is not tailored for compatibility with Apple Vision Pro.

Are there commercial ads in TicketPoint?

No, there are no commercial ads in TicketPoint.