Leave a Review Penny Direct Sales Assistant
Needs more features
OK I really want to love this app but it's a hard cross between this and Traktivity.
Here's a few things I would love to be able to do with penny that would make it truly #1.
I want to be able to sync my Facebook contacts directly into penny.
I want to be able to manually add customers and orders, not everyone who places an order with me does it on my website. I carry products on hand and sell those at vendor events and to local friends and family.
I want to be able to choose if I am reaching out or following up with people and be able to record their responses. Penny doesn't currently give this option, it chooses for you if it is recorded as a reach out or follow up.
So far these are the 3 main issues I've experienced during my first 24hrs. Would love to have these options available. Thank you.Show lesskendrapoole62
Developer Response
Hello kendrapoole62, thank you so much for your feedback and suggestions, we really appreciate hearing from you! We are currently working to improve syncs between accounts and social media, and hope to see that implemented soon! Please keep an eye on new announcements in the near future! In regards to adding your own customers, I will be delighted to pass this onto our team as an enhancement idea! If you would like to reach out to our Customer Care team at support@pennyapp.com, we may be able to give you some tips or workarounds for your Reach outs and Follow ups! Thanks again!Cool Concept, Incredibly Lacking
The concept is cool, and I really want to love it, but it’s not there. The more I use it, the more I find that aspects either don’t really work for me as designed, or doesn’t make sense. For example, you create “content” for reaching out to your contacts, but you can only include EITHER a picture or a link. So you can include a picture of a product you’re selling, or the link for them to buy the product, not both… which doesn’t make sense for an app designed for people selling products.Show lessAnnie0697
Developer Response
Hello Annie0697, We appreciate you taking the time to review the app. It's a great enhancement idea and I will certainly share it with our product team to further review. We love to hear this feedback, please do not hesitate to reach out to our amazing Customer Support Team which is available 24/7 via live chat.Penny Isa
Will Isa Penny ever be comparable with iPad Pro in the Magic Keyboard. It works but is always in portrait.Bruce Moller
Developer Response
Hi Bruce Moller! Great question! Penny was designed as an app, therefore she registers and appears in her "app view" or portrait view, on any other device out side of a phone or desktop.📱 This is great feedback that I'd love to bring up to my team to review, thank you for taking the time to bring this up to our attention! Don't hesitate to continue to provide us with any more helpful feedback and suggestions in our chat where we can address them right away! -Team Penny 💜Love the features of this app!
Love everything this app does, and it’s by far the BEST CMS I’ve used by far. Simple and easy to use on both mobile and desktop.
The reason why I have it 4 stars is simply because I’ve had it for 2 days now and have had to uninstall and reinstall it 2-3 times in order to log in. This is on MOBILE - haven’t had issues on computer but use my iPhone far more since i work my business on the go all the time. It Either gets stuck when you first open it, or it doesn’t show the task bars and won’t allow me to click on anything. If this gets fixed I will give it 10 stars!! 👍🏻Show lessBodyIdolFitness(.com)
Developer Response
Hi BodyIdolFitness! Thanks for letting us know about the issues you're experiencing with the mobile app, if you're still experiencing this please reach out to us through our chat to get this looked and resolved as soon as possible so you can continue to use Penny on the go! 🐾 Looking forward to hearing from you to help get this fixed! 💜Overall best CRM for Rodan + Fields I’ve found
I enrolled as a Rodan + Fields consultant in 2014 and I have gone through FIVE Customer Relationship Management systems!
Each CRM left me feeling overwhelmed either because they had too much busy work or they just weren’t fun to engage with.
Penny has streamlined my workload by more than half by having FB PM, text, and email available direct through the app.
AND it pulls all of my Pulse back office data in as well so I can keep up with my team and customers all from one place.
There are still a few features being worked out but the functionality overall is really good and for now, it is all FREE!
Yep, I’m a convert!
Best wishes to all of my fellow direct sales family out there. Whatever brand you rep, be a credit to our industry and lift the bar by being ethical, organized and professional!Show lessCorsino Real Estate
Developer Response
Hi 3 Monkees Events! Thanks so much for leaving such beautifully put words🥺 The love and appreciation is equally (if not more) reciprocated, and we feel so lucky to have the most wonderful users out there-like you!😊 💜 Keep up the amazing work!I would pay for this app
Been searching for a great app for years that lets me run my NM on the fly and this is it!
It’s very intuitive and easy to use.GTownGirly
Developer Response
Hi GTownGirly! We totally agree! Penny definitely helps you stay productive by helping you get stuff done accurately and on the fly so that you have more time for other things in your life!🎉 Great job multitasking and keep up the hard work! 🙌 -Team Penny💜So far so good - has room for growth!
I love this so far! I love that I can add a task and write a note on each individual task. I can search customers based on what they ordered. All my autoships are in one place and easy to see.
One thing I would looove added is some type of calendar. I’d like to see future tasks I’ve set for myself as well as future events I’ll have. And can you have a place in the actual app for improvement recommendations? Thanks so much!Show lessR. C. A
My girl Penny!
Penny has changed how I do business, and simplified it BIGTIME! I am more efficient now than ever, thanks to Penny!Suderman's
Developer Response
Hi Suderman's! Thanks for letting us know how Penny has helped you transform the way that you work and do business!💪 Simply awesome! Keep crushing it! 🤘 -Team PennyLove it!!
This App makes looking after my customers so much easier! It gives you reminders for when orders are coming up and following up with previous orders.
And i love that all their details phone/email is right there to click on and make contact with them! Its so easy and convenient and actually makes me better at customer care!Show lessRachaelkl
Developer Response
Hi Rachaelkl! Wow!🤩 You're thriving! We're stoked to hear Penny's doing a great job keeping things tidy and organized for you so that you have more time to focus more on delivering amazing customer care to your clients!✨ Don't stop setting the bar high, we're all rooting for you! -Team Penny💜Best app for tracking your biz
I’ve tried so many other apps/programs to help me stay organized in my business and this hands down is the BEST. I’ve never had an easier system to follow that makes keeping up with my customers and prospects part of my daily to-dos. I’m blown away how much this has helped me stay organized and on top of things. Highly recommend!Show lessLaurenh24
