UNIQSO User Reviews

UNIQSO
UNIQSO
Uniqso Holdings Sdn Bhd

Top reviews

Cant even login to my account-

I can’t login to my account since I used my google account, and uhm… it doesn’t give ya the option to login thru any other media accounts. It just asks for a username n password, which I don’t have since I used my google to login :’>

The app itself is okay it’s their customer service that needs work

Their app is full of pop ups of their own promotions so that can get annoying, but other than that it works fine. It’s the company itself that has a problem. I ordered 3 pairs of contacts and for some reason they sent them in 3 separate packages— probably because they’re not all coming from the same place but I digress. When one of the packages—which, at the time I thought would have all of the contacts in it— was marked as delivered, I found that it only contained one pair. There was no invoice label to even suggest it came from any facility. When I contacted the company about this, their response was quite literally “well did you check your mailbox?”. Like yes, I checked my mailbox. How else do you think I found out I’m 2 contacts short of my almost $50 order. We emailed back and forth and they just kept sending me tracking links like that’s going to help me. Come to find out, because they sent them in 3 separate packaging, one was delivered to the same city name BUT in a different state.

Thanks for coming to my TED talk 🙄
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More options?

I can’t find any that have my prescription

Prescription does not run by 50’s I have -4.20 and really want to buy contacts but I can’t get any of the ones I’m looking for

Home Screen won’t go past Ad

I open the app and an ad for “sweety Akaten” takes up the whole page, and has no x to hit yo close it. I tried leaving it open for a minute, no luck. I tried restarting my phone, no luck. Uninstalled and reinstalled twice with no luck either. This is really unfortunate, I love Uniqso and shop there all the time, I hoped the app would make it easier. Unfortunately not :/
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Super unhappy

It’s been 3 weeks and have gotten no updates on my order, I’ve downloaded the tracking app they recommend on the app, checking through the website and I’ve emailed them, no replies, no updates, NOTHING!! I’m trying not to be too bothersome about it, but I’d like some kind of update on an items I spent over 100$ on, really disappointed with it after not having problems on purchases made over the past few years
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Poor handling

I spent over $80 on two pairs of contact lenses one of the the sasuke mangekyo sharingan and the other sclera lenses rinnegan and I received one ripped rinnegan and they still haven’t gotten back to me

Love it

I am a young cosplAyer and this makes it so much easyier thank you boiiiis

No point in app

Great company, love the contacts, but using the app will just send you to the website at every turn so you might as well just use the website. If you’re an affiliate, there’s no way to look at your referrals from the app, or see any points accumulated. On the customer side of things, you also can’t directly check what you ordered in the orders, it just sends you to the shipping confirmation.... on the website. Just use the website, there’s no real point to this app.
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Love it

I love this contact lenses

Some pros, some cons

The eye contacts i get from there are amazing and i bought some just recently that are one their way, but this app could use a lot of work. First off, itd be really nice to see the reviews on each item like in the website, its also pretty laggy and theres also quite a few eye contacts that dont really have enough pictures with them so it makes it hard for me to want to buy them. For some that are missing said pictures itd he nice to see some models wear the eye contacts and such. Thats really all i have left to say, other than all thqat i love uniqso and their eye contacts i just wish you guys would update he app with some new and better features :)
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