Birthday weekend
Paid 20$ for overnight shipping 11/10 because it’s my birthday weekend and the package won’t be here until 11/19. They won’t refund me even thought they did not overnight it 😭 this is what the rep Maya said “I'm so sorry to hear about the mix up. I'm afraid our system is unable to make any changes or modifications to orders once they have been placed. This includes payment methods, order cancelations, address updates, size changes etc.” she sent me a link to tracking that says ups does not have possession of the package label created. I’m going to be 8hrs away from home on my birthday weekend so I’m basically begging them to cancel it so my house isn’t robbed while I’m gone because they’re dropping an overnight package off 8 days late. It’s very disheartening for a company to straight up steal from you like that, not give you what you pay for and tell you to your face it’s nothing they can do as they pocket your money.
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