Samsara Fleet User Reviews

Samsara Fleet
Samsara Fleet
Samsara Networks Inc

Top reviews

Excellent and easy to use

Very good to have it on a app there is a couple of things that need attention but excellent overall

No 1 in the UK

Thanks for doing a great app which can be used also here in the UK, not only US 🤩

Claudio (CD&A & Aura Gold Water Ltd)

Fleet Management on the go

Very user friendly tool to quickly see an overview of your fleet, with alerts on safety issues or tachograph management.

Solution

There’s an option your fleet manager can turn on where you cannot edit a log after they have been approved. That way once you approve your logs daily none of them will be available to tamper by any officer.

Need push notifications

Both the fleet and driver apps ask you if it’s ok to send notifications, but don’t have push notifications. If you send a message or a route to the diver, the guys won’t know unless they specifically open the app and look for routes or messages. A simple thing like push notifications on an app where you have to keep up with your drivers shouldn’t be “down the road”. It should be there at launch. Visually though the app is nice.
Show less

Response from developer

Hi there, we have an updated version of the Driver App coming in the next few weeks that will support push notifications for new messages. If you have any further detail on where we can improve, please reach out to us at samsara.com/help or give us a call at 415-329-6900. We are frequently making improvements to Samsara Fleet and appreciate your feedback.

Great Company w Great features!

We have been with Samsara since the implementation of ELD. They have been working very hard to work with customers and making their system more streamlined and user friendly. This is just one of their features where you get to see your entire fleet on one app. They are constantly innovating and adding new features to make the user experience super easy and friendly. Recommend.
Show less

Great app

I feel like the app works better than desktop original version

Easy to use

This app provides a great overview of your fleet at the touch of a button. I wish you could track where the vehicle had been throughout the day, but the app makes getting to any truck in your fleet easy with just selecting the truck and clicking one button to get directions.

DOT inspection mode needs better security...

When my drivers are in a DOT inspection on the road and the officer request the drivers ELD device it would be nice if the Samsara app could be locked down. So the officer can not snoop around or edit the log(s) and then try to violate the driver on HOS. This option is available on all other major ELD providers that we have used in the past. Why can’t Samsara offer this option to their app? All of our ELD devices are IOS so we can go into “Guided Acess” mode. But this does not stop the officer from snooping around throughout the Samsara app with full access to settings and can edit information as (s)he pleases. This is a huge security risk on the Samsara app.
Show less

Looks and feels weak on features compared to browser based page

UPD: In response to your reply - do you have a slightest idea what your app looks like on an iOS device!
Down to 1-star!!

But that would be probably 3-star or even 4-star review.

Now, tell me how do I LOG OUT of this thing?!. I [need to] manage 2 fleets - but am stuck with only one of them.
2-star review is in-advance, so to say, in hopes that it will be corrected REALLY QUICKLY

A “reviewer” here said that it is “perfect for fleet managers”, so I wonder: what does he really manages, which I doubt he does, honestly?
There is no access even for vehicle settings! What is here to manage if all I can see pretty much is the location and some crumbs. Everything else is on the browser.
Show less

Response from developer

Hi there, We're sorry to hear that you're not having a great experience with the app. In the app, you are able to change the organization you are on by tapping your initials in the righthand portion of the search bar. From that menu you can sign out, or press the organization name to change to other organizations you have access to. Please head to Samsara.com/help if you have any further issues.

Alternatives to Samsara Fleet