Crashes all the time!
Great App but could be better
Great app
Repeated Login Error
Deeply disappointing
It’s slow, fumbly, and ignores basic UX/UI considerations. It’s something I’d expect a high school IT class to produce on a short deadline.
Little to no refinement of design, handling of images is atrocious (which is awful for a system predicated on sharing visual *evidence*), response is slow. There needs to be a complete overhaul of this app to make it function if they expect to last more than a few more years.
Management of a parent’s account and profile should be entirely in the hands of the parent/caregiver, not the school. Uploading a profile image to identify the parent should be possible in app (and even though it’s only available through web it doesn’t work!), many of the top level options in the settings are irrelevant or ‘set once’ considerations and shouldn’t be where they are.
Cannot imagine how this company managed to secure the contracts they have other than absence of competition with sufficient ISO certification to obtain public sector tender.
Crashes
Response from developer
Sorry to hear that you are having issues. Please can you get in touch with our support desk by emailing support@evidence.me and we'll get to the route of your problem.
Not working
Unable to clock in the observations and if by some miracle it opens the observation it just freezes
Is there a fox for this ?
Response from developer
Sorry to hear that you are having issues. There could be a few reasons for this. The best thing to do would be to get in touch with our support desk by emailing support@evidence.me and we'll be able to identify the issue and get you back up and running in no time.
Not user friendly
App crashes at random times.
Response from developer
Sorry to hear that you are having issues. Parent submissions and comments are kept private for privacy reasons. If you would like to both see each other's submissions you can use the same account. "Parent" is the default display name for parent accounts. The School/Nursery can change the display name for your account. You can also change it yourself by logging into your Evidence Me account on the web https://evidence.me then click on "My Profile" and change the "Display name" field. If you have any queries email us on support@evidence.me
Not a great user experience
Please Add Notifications Option
Please get the basics right first - if you could fix this feature I will write the best app review you’ve ever seen!
Response from developer
Thanks for your comment. There is a feature that will add email notifications to both parents and teachers. The school has to turn this feature on. If the school are unsure of how to use this feature then they can contact our friendly support team at support@evidence.me
