IQVIA OCE User Reviews

Top reviews

Dreadful

Constant bugs, minimal utility, duplicate data, inconsistent account labeling. Iquvia should stop selling this platform and just negotiate a “Veeva light” with Salesforce.com

Response from developer

Thank you for your feedback. We release new app version updates monthly with fixes for any reported bugs and new enhancements. We kindly request you report the issue to your implementation team and triage any product bugs using the OCE product support process. We will strive to resolve product functionality issues and provide you with the best experience possible. Regarding the duplicate data and inconsistent account labeling, it is not in our control as the data is owned and managed by your Organization’s Administrator. We recommend working with them to have an optimized process to identify and resolve data issues.

I’m so over this app!

EVERY single time I open this app I have to update it and then it still doesn’t work properly. I always have to call our IT department to get it resolved and then I’m on the phone for over an hr doing that.

Response from developer

Thank you for your feedback. Starting Mar 2022, we release new app version updates once a month only. We recommend turning on automatic updates at app store settings to update the app automatically in the background. Suppose you are referring to updating the metadata cache from the server. In that case, it is not in our control as your Organization’s Administrator manages it. We recommend working with them to have an optimized process to push new metadata changes.

This app is HORRIBLE

Constant updates, clunky, etc. SOmeone should be fired for switching us over to this garbage.

Response from developer

Thank you for your feedback. Starting Mar 2022, we release new app version updates once a month only. We recommend turning on automatic updates at app store settings to update the app automatically in the background. Suppose you are referring to updating the metadata cache from the server. In that case, it is not in our control as your Organization’s Administrator manages it. We recommend working with them to have an optimized process to push new metadata changes.

Probably the worst app

How many updates do you need!!?.. I’m done with this review..

Response from developer

Thank you for your feedback. Starting Mar 2022, we release new app version updates once a month only. We recommend turning on automatic updates at app store settings to update the app automatically in the background. Suppose you are referring to updating the metadata cache from the server. In that case, it is not in our control as your Organization’s Administrator manages it. We recommend working with them to have an optimized process to push new metadata changes.

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