Im a long time customer that buys lots of fireworks at least twice each year for past 20+ years. This past July 4 holiday, I was disappointed when my ‘opening firework’ , a large aerial display called Monster Mayhem did NOT IGNITE completely (only a few of 42 mortar type fireworks shot into sky) . really think it ruined my entire ‘show’.
I’ve requested refund online (only way to do so), twice maybe 3 times, each time submitting receipts & photos of ‘Monster Mayhem/unshot shells’ . I’ve yet to receive refund (it’s been over 6 months )! HELEN WALKER - Marietta, GA
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