Trove User Reviews

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  • App unstable in demo mode.

    Hi Trove team,

    Can you check the latest update, it's seems unstable in demo mode for IOS both iPhone and iPad.

    The app goes blank when you click on the portfolio in the demo mode.
  • Amazing App

    Amazing App, Best platform to invest in stocks snd crypto
  • Currency conversion and information layout

    A better job can be done in the time it takes to convert currency. 2 business days doesn’t make sense.
    What is the reason of that please?

    The layout should have information of old price, new price, rate I bought a stock, an hourly curve and key information in one page to make it easier. Going back and forth to find all these information is quite uneasy.

    I literally abandoned bamboo, Chaka and rise for trove for a better experience. But, I’m not sure if I’m getting that.

    Please work on those.
    Thank you
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    Developer Response

    Dollar deposits take 1-2 business days to be processed. However, Trove has provided the instant deposit option at a 0.1% charge
  • Returns

    We need Trove to add the option to let us know the returns on stocks own not just on the portfolio... I wouldn’t know I’m losing on a stock not until I checked the price I paid for it and the current stock price, knowing our returns on stocks held at each company will be very much appreciated, some will say it has this green and red icon to show it but that is only controlled by the current stock price like if the stock price is gaining for the day but you are still losing depending on the price you paid for the stock, Trove will still show you a green icon. Please we’ll be more happy if the option to show returns is added so we can keep track
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  • Great Company And Amazing Customer Service

    Trove is an amazing company, allowing millennials like me to be able to buy shares in companies here in Nigeria and in the abroad. This is something I thought was only open to old people, so finding out that a millennial like me could even learn about finances was amazing. Did I mention that they also educate you about financial management, budgeting etc. Plus their customer care answers promptly.
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  • Difficulty in Signing up

    Having difficulty in signing up on the app. Keeping saying invalid email. Tried another email and same response.

    Developer Response

    Hello, We deeply regret your experience and the inconvenience it has caused you. If the issue has not been resolved, we would like to assist you in resolving it. Kindly reach out to us at 09077132746 or 08120659047. Our phone lines are open from 9 a.m. to 5 p.m., Monday through Friday. We hope to hear from you. Trove Team
  • Amazing !

    Best app for trading in Nigeria. Definitely better than the other platforms available out there. I’ve tried most of the others. Great work team!
  • Super high commission rates

    As much as Trove is a good platform to invest, the commission charged on each buy is simply ridiculous!

    Buying a stock of $50 attracts a $2.5 fee. Same thing for buying a $10, $20 or $100 stock. If one has a budget of $350 loaded into their trove account and you buy different stock options you might end up spending $30 to $40 dollars just on commissions! Simply unfair and mind boggling!

    Now the exchange rate to a dollar is another rip off on Trove, rates are 403 to a dollar today, but as high as 411 to a dollar on this app.

    I increasingly feel cheated using Trove.
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    Developer Response

    Hello, Thank you for telling us about your experience on Trove, we sincerely apologize for any inconvenience caused. Trove charges 1% commission on foreign trades. Please be informed that we have no control over the exchange rate. The exchange rate on the app depends on the rate we get from our partners. Please note that we do not get USD from the CBN as we are not a money transfer service or BDC, we only partner with them for currency conversion.
  • Great for understanding my company’s options

    I recently joined a new company and this helped me understan the (potential) value of the options they were offering me. Super helpful in the negotiation process before I accepted the offer!

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