Jacfit User Reviews

Top reviews

Nice concept, poor execution

I’ll keep it short. I love the idea of using Jacfit to gamify my runs. Breaks up the monotony a little bit. The poor programming of the app is aggravating though. There have been numerous occasions when I’ll be 30 mins or an hour into a run and because I’ve zoned out or because my phone is on the charger, I won’t have noticed that a “Network Error” has appeared followed by a collapse of the app. No progress would have been saved. It’s kinda dumb that this feature wouldn’t have been thought of by the developers.
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Love the idea, app needs work

So I love that with Jacfit it’s a one time fee. The courses are cool and I like having to earn coins to open them. If you’re into data this isn’t for you, no matter how I calibrate the sensor the speed isn’t accurate, therefore neither is the distance. It doesn’t bother me, I just wanted something to stare at besides the wall.

What does bother me is being unable to do certain courses because the app crashes. I haven’t been able to do Wonderland because of this for months and now with the last update I can’t do the Space one either. I like Jacfit, it just needs some work.
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Response from developer

Thanks for your feedback. It means a lot to us! We will keep improving our app for the best user experience.

Always shuts the game down!,,,

Always shuts down the game before u get done with ur workout, very discouraging!!!!!!!

Doesn’t even work

Not only are the technical components not right. I can’t even use it at all anymore as none of the worlds will register.

Response from developer

My apologies for any inconvenience caused. Please let me know if there’s anything I can do to help and feel free to send an email to support@jacfit.com. Let us solve the problem for you. Thanks.

Add race mode agains the computer

Add race mode agains the computer

Response from developer

Thanks for your feedback. It means a lot to us! We will keep improving our app for the best user experience.

Great app

I would also like to be able to cast from my phone to TV. Any upgrades coming?

Response from developer

Hi, We suggest that you cast your screen to the tv via HDMI adapter or use airplay/Chromecast.

Waste of money

The Jacfit sensor reads all over the place no matter how it is calibrated, where it is placed, or what device I pair it to. I’ve absolutely followed the directions for setup and it still will not read accurately or consistently. One minute 49.7 miles per hour and the next 4 miles per hour with no change in peddle speed. The only thing accurate is the timer. Save your money and look elsewhere.
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Response from developer

My apologies for any inconvenience caused. We have updated the app and fix this problem. Please update to the latest version. If there is any problem, please feel free to contact us via support@jacfit.com

Super fun. Great idea.

This makes indoor cycling much more fun. I hope there will be more content, skins and customizations available on the app soon. Higher quality graphics would be nice as well. But loads of fun, worth a try.

Response from developer

Thanks for your feedback. It means a lot to us! We have updated the map in the latest version (7.4). You will see the graphics and design are totally upgraded now.

Bloated

I like the product but this app is a bloated piece of software. It will slow down your phone, making all other apps slow down. My phone will start to overheat. It takes like 15 minutes to update. I wish it could be streamlined.

Response from developer

My apologies for any inconvenience caused. We have updated the app and hope it can fix the problem. Please update to the latest version. If there is any problem, please feel free to contact us via support@jacfit.com

Keeps disconnecting from iPad

I can’t rate this device because it keeps disconnecting from the iPad every time I tried to workout .wasted $90 I think,I’m returning this device and to think I ordered 2 of these for my husband also.

Response from developer

My apologies for any inconvenience caused. We have updated the app and fix this problem. Please update to the latest version. If there is any problem, please feel free to contact us via support@jacfit.com

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