Protect Mobile

September 25, 2024

- Updated the site list to be organized by account, with locations and devices nested underneath. - Added a search function to the site list, enabling users to search for specific channel partner or end user accounts. - Improved stability and security. - Updated the default behavior of connecting to devices so that connecting to a location will automatically connect to all recording devices associated with the location and display the cameras on the video pane. - Updated all push notification details to display location names. - Updated the default behavior of event search filters to select by location. - Updated the default behavior of video clip export options to allow selection of any camera from the connected location. - Updated the event details skip forward and skip backward buttons to navigate between events in the Event Search list. - Updated minimum requirements to support iOS version 16.0 or newer. - Fixed an issue that could cause the Start and End selections options to appear frozen under Search > Date/Time > Custom Range. - Fixed an issue that caused users to be taken to the incorrect time on the timeline bar when selecting View Playback from a push notification event.

May 15, 2024

- Improved stability and security. - Improved the authentication logic for 3rd party Identity Provider integrations. - Fixed an issue that caused video layout issues when rotating mobile devices that are using iOS 17 or greater. - Fixed an issue that caused the mobile app from opening when clicking the View Video link in the alert email notification.

February 28, 2024

- Added the ability to filter the timeline search by all supported event types when selecting the drop down menu (carrot icon) > filter under the Recorded tab. - Improved stability and security. - Updated the timeline search bar to display multiple events within the same timeline. - Updated the Search interface with a complete UI overhaul, including a redesigned interface for Event Search. - Renamed the Events button to Search in the main navigation menu. - Added logic to the Search function that now displays a grid of all supported event types after selecting the Search button. - Improved the Date/Time range with preset options when searching for an Event in Search. - Updated the display of Event Types when you Search to show applicable Recorders and Cameras or Recorders and Sensors to the chosen event type. - Updated the display of the Search Button Event Types to have a Full View or Thumbnail option at the top of the page. Results show Additional Details for each clip. - Updated the display of a selected Event to show Additional Details below the viewing pane in Search. - Updated the results list to have the newest events at the top when you Search within an Event Type. - Added an Update Notice to display upon opening the app when there is an update available for the application. - Updated the Video Clip Export screen UI style and colors to match the rest of the application. - Updated minimum requirements to support iOS version 15.0 or newer. - Updated the iOS mobile app to now display the default iOS keyboard instead of 3rd party keyboards when typing in sensitive fields like Username and Password. - Changed the order of the Relays displayed on the Activate Relays popup to active, moving those associated with cameras currently being viewed to the top of the list under Live when clicking the relay icon. - Improved the performance for viewing 360 degree cameras when dewarping for smoother and more efficient monitoring. - Updated multi-language translations for all supported languages to enhance user experience across different regions. - Updated the export of Video Clips to match other clients by enabling audio by default. - Updated the Video Clips default start and end time to match the respective event start and end time, with a maximum of 4 hours. - Fixed an issue that may have prevented users from connecting with LAN Smart Forwarding (LSF). - Fixed an issued that caused recorders that were added manually to only display Motion and Sensor event types. - Fixed an issue that caused cameras to stop displaying video if a user swiped through the different camera views too quickly.

February 2, 2023

- Improved stability and security. - Added the visual event timeline when viewing recorded video playback allowing you to locate incidents faster. - Added the ability to view motion events from Web Services on the Timeline bar and in Event Search. - Updated the playback controls to be more intuitive, removing the STOP icon, for improved usability. - Updated the playback speed controls to add a speed indicator button with a list of playback speeds to choose from in the timeline search playback controls, replacing the +/- icons. - Updated the timeline search playback controls to now show the frame forward/frame back buttons as skip forward and skip back, allowing the user to skip in either direction by 10 seconds. - Updated the viewing pane to use the full width of the screen when landscape using 360° View Interactive for fisheye cameras. - Added a loading spinner that displays when the site list does not load instantly. - Updated several names for event groups under the Intrusion event search type to align with Web Services. - Fixed an issue that caused users to receive delayed push notifications due to the notifications being cached. - Fixed an issue that caused the app to crash when a user connected to a recorder but did not have access to all of the selected recorders' cameras. - Fixed an issue that caused connection problems with recorders that were manually added with a hostname. - Fixed an issue that caused error messages not to display the OK or Cancel text.

July 14, 2022

-Added a Quick Links menu to provide direct links to frequently used pages within web services. Quick Links can be accessed by tapping the links icon when connected to a recorder and will show a list of web services pages a user has permission to access. The user will be directed from the mobile app to a mobile browser view of the pages. -Added a settings option to Start video with High Stream (better video quality) within the mobile app Options page, allowing users to choose the default stream quality when launching the app. The high stream option is enabled by default. -Added the ability to skip from event to event in single camera playback. -Updated event search by grouping all event types under a single drop down menu called 'Event Type', now located at the top of the list. -Added event search options for 'Vehicle' and 'Person' event types. -Added the ability to filter by 'End Date/Time' in event search. -Added the option to view event search results by a List View or Thumbnail View. -Updated the language for video clip export and sharing for better understanding and consistency. -Updated account and recorder list language for better understanding and consistency. -Updated minimum requirements to support iOS version 14.0 or newer. -Updated the logic when switching to a 6 grid or above to automatically set Stream to Low for improved performance. -Improved stability and security. -Improved the performance of 360 View while moving the camera in de-warped mode. -Improved the amount of time it took video to return after setting the app to the background. -Fixed an issue that caused information icon pop-up messages to not close after the user navigated away from the message. -Fixed an issue that caused the PTZ controls to remain visible after switching from Live video to Recorded video. -Fixed an issue that caused the Email and Password field to not autofill from iCloud Keychain. -Fixed an issue that caused devices to not deregister from the push notification service. -Fixed an issue that caused green video to be displayed on the AXIS P3818-PVE camera.

November 12, 2021

Added 360° view in live and recorded video with interactive PTZ control and zoom. Added ability to share video clips to internal users, user groups or external contacts at the time of export. Added a new 'View Live' option to push notifications which, when selected, takes you directly to view live video. Updated UI to change 'Search' to 'Recorded' and added a dedicated button for 'Events' to make the features more apparent. Updated recorded video UI to make more user friendly. Moved '+' and '-' playback speed buttons and made user actions bar collapsible. Improved the connection time to the recorder.

May 25, 2021

Fixed cameras displaying in reverse order

May 11, 2021

Improved connection time to recorder

March 4, 2021

Added 'What's New' pop-up after an app update to notify users of new mobile app features. Added 'Activate Relay' feature in live to allow users to select a relay to remotely trigger. Updated Event Search to show all queue events for a recorder in results instead of selecting specific queue number. Updated PTZ UI to improve customer experience with PTZ control. Updated UI to support iOS 14.

July 23, 2020

- Added ability to export video clips to the cloud - Added option to automatically connect to the last connected recorder when opening the app (Enabled by default. Opt out by accessing the Options section in the menu) - Added new event type for Thermal to Event Search