The Plaza Simulation

In light of changing consumer behavior and fragmented demand, our employee face new challenges every day. In most industry, it is critical for all employees to be adaptive and able to cope with changes in business environment. To be able to maintain a leading position, delight customers, and grow Loyal Customer portfolio, employees must have certain key competencies that can quickly resolve customer’s problem, namely; Strategic Planning, Consumer Insight, and sharp Execution skills. The Plaza Simulation mimic real-world business complication between 3 stakeholders; The Plaza, Merchant, and Shoppers. All three players must interact, buy/sell, trade, negotiate and find ways to work together under situation where their interest conflicts with each other and under time constrain. Each decision thereby critical to their immediate financial result and long-term customer confident. Thus, they must collect all information, thoroughly analyze, and carefully plan their action. The Plaza Simulation was designed for participants to practice 3 skills which will directly impact their bottom line results; 1. Strategic Thinking, 2. Negotiation, 3. Execution. In order to win the simulation, participants must execute their decisions with 2 goals in mind; Making Profit, and Sustainable relationship with stakeholders. Key Benefits of Business Simulation Game • Learning by doing • Shorten learning time • Receive immediate feedback • Make decision in a risk-free environment • Create “Big Picture” understanding • Exchange perspective with facilitators and friends • Fun and engaging • Encourage personal development • Build team work within organization • An opportunity for employee to show their skills