Coast Capital Savings User Reviews

Coast Capital Savings
Coast Capital Savings
Coast Capital Savings Credit Union

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Leave a Review Coast Capital Savings
  • Worth changing banks to avoid this app

    They can’t figure out the simple stuff. Developers must be high school students.

    Lately when trying to transfer funds, choosing an account does not update the displayed choice. Not sure what kind of testing you guys do but again, seriously embarrassing.

    Developer Response

    Hi there, we’d like to take a look at what could be going on for you here. Can you please reach out to us through coastcapitalsavings.com/contact and we’ll help figure this out. Thanks in advance.
  • App never works

    This app is trash. Rarely loads and when it does work I cannot login.

    Developer Response

    Hi Jimmy, we’d like to take a look at what could be going on for you here. Can you please reach out to us through coastcapitalsavings.com/contact and we’ll help figure this out. Thanks in advance.
  • What is going on?

    This app works like once a week if I’m lucky. I’ve had to contact and pay my bills over the phone because I can’t simply login to do anything via the app. Tbh the browser has even been spotty for me lately too. Don’t know how I’m supposed to access my account if this continues. I’m incredibly frustrated. Might be easier just to switch banks at this point.
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    Developer Response

    Hi there, we’d like to take a look at what could be going on for you here. Can you please reach out to us through coastcapitalsavings.com/contact and we’ll help figure this out. Thanks in advance.
  • Mobile app

    Mobile app keeps booting me out. I can’t even sign in.

    I called call centre and was not given any help to get this fixed.

    Developer Response

    Hi there, we’d like to take a look at what could be going on for you here. Can you please reach out to us through coastcapitalsavings.com/contact and we’ll help figure this out. Thanks in advance.
  • It’s worse

    2 months ago I wrote about how I hadn’t been able to login intermittently for quite a few months. Some days it would work though.
    So glad to announce that I haven’t been able to sign into the app once since writing that review. You have to do any online banking exclusively through the browser.
    I can only pray that not a single cent of my money went towards the developers’ salaries. I’ll be switching banks soon.
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    Developer Response

    Hi there, we’d like to take a look at what could be going on for you here. Can you please reach out to us through coastcapitalsavings.com/contact and we’ll help figure this out. Thanks in advance.
  • Frustrating

    Everytime i copy and paste the code it says "something went wrong" and the app kept on locking my account because i was detected using the app outside of canada. Yes, it is me and im travelling abroad. Everytime this happens i have to call the 1-800number and get my account unlocked. (Not to mention how expensive roaming fee is) something needs to be done to your system. Not just the app, the banking system too. It is way too unfriendly to travellers like me.
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    Developer Response

    Hi Jennifer, we’d like to hear more about your experience and learn how we could do better. If you’re open to it, please send your feedback to us through coastcapitalsavings.com/contact. Thanks in advance.
  • One of the worst apps I’ve ever used

    Out of nowhere, I’m unable to log in through the app, but am able to log in through the web page so I know it’s not my problem. Not the first time I’ve run into problems with this app either.

    Developer Response

    Hi there, we’d like to take a look at what could be going on for you here. Can you please reach out to us through coastcapitalsavings.com/contact and we’ll help figure this out. Thanks in advance.
  • Don’t bother with the app. Better off using the web browser

    App hasn’t worked in the last year. Can never sign in, and when I can it immediately crashes.

    Developer Response

    Hi there, we’d like to take a look at what could be going on for you here. Can you please reach out to us through coastcapitalsavings.com/contact and we’ll help figure this out. Thanks in advance.
  • Very frustrating app

    I’ve banked with coast since I was a kid, but this app alone is enough to make me switch banks. It constantly tells you there is a problem and won’t let you log in. I’ve seen the generic reply the developer leaves on all the other reviews, but they’re obviously not addressing the problem as this has been going on for a long time.
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  • Not working

    I can log in on my computer but not my phone. Neither can others. Fix the app please

    Developer Response

    Hi there, we can help with that! Please reach out to us through coastcapitalsavings.com/contact and we’ll get you back in to the app. Thanks in advance.

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