Our school seems to have disappeared off the app
Ok so this isn’t a new complaint- we first experienced this issue late last year. App just stopped opening, then I deleted it, and re-installed back to the iPhone. I contacted the it dept at the school and also the app developer. All the indications for updated version of app vs the version of iPhone were met- however on re-installing my sons school is completely missing from the school list.
The app worked well when I had access to it and I never really had any issues with drilling down as others reported. It’s somewhat annoying as I like the convenience of the app rather than opening another tab, and logging in every time- especially as we are using the app more in these next 2 years.
Would love it if you could contact me to re-visit this issue and I hope resolve it. Fingers crossed as it’s a great product when it works!
The app worked well when I had access to it and I never really had any issues with drilling down as others reported. It’s somewhat annoying as I like the convenience of the app rather than opening another tab, and logging in every time- especially as we are using the app more in these next 2 years.
Would love it if you could contact me to re-visit this issue and I hope resolve it. Fingers crossed as it’s a great product when it works!
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Response from developer
Hi Eloise79, sorry that this has caused you so much trouble, we are always striving to make the app the best possible user experience for parents, staff and students. If you could email us at simon@hordernit.com.au or raise a support ticket on https://simoneverywhere.com we would be happy to assist.
