SIMON Everywhere User Reviews

Top reviews

App is useless!!

Unfortunately my Son’s school uses this app, it takes ages to load and even then, once the app opens it takes even longer to open school reports etc!

Our school seems to have disappeared off the app

Ok so this isn’t a new complaint- we first experienced this issue late last year. App just stopped opening, then I deleted it, and re-installed back to the iPhone. I contacted the it dept at the school and also the app developer. All the indications for updated version of app vs the version of iPhone were met- however on re-installing my sons school is completely missing from the school list.
The app worked well when I had access to it and I never really had any issues with drilling down as others reported. It’s somewhat annoying as I like the convenience of the app rather than opening another tab, and logging in every time- especially as we are using the app more in these next 2 years.
Would love it if you could contact me to re-visit this issue and I hope resolve it. Fingers crossed as it’s a great product when it works!
Show less

Response from developer

Hi Eloise79, sorry that this has caused you so much trouble, we are always striving to make the app the best possible user experience for parents, staff and students. If you could email us at simon@hordernit.com.au or raise a support ticket on https://simoneverywhere.com we would be happy to assist.

New update is literally unusable

After the new update on both app and website simon takes a lot longer to load and it makes it harder to check basic things

Response from developer

Hi Goooob1212039, I'm sorry to hear that you are having so much trouble. Based on some of our internal metrics the app is much faster and a lot more stable than it was 6 months ago, but it's still not perfect. Could you please send us an email at simon@hordernit.com.au with some more specifics about what is not working and we will endeavour to improve the user experience. Regards, Simon Everywhere Support

Improvement please

My school uses Simon so when I try to get the app I need a phone number to log in, but I only have an email address so is it possible to add an email option as well please.

Response from developer

Hi Bp&vvfani&iwaip thanks for your suggestion. We would have loved if you could have sent this in via our feedback form rather than giving us a 1 star review. It's in our development pipeline to add Google/Facebook/Twitter/Email login alongside phone number. Currently the app uses the phone for SMS verification. Regards, Simon Everywhere Support

UPDATE much better (Worst app)

UPDATE September 2022
App is much better since the most recent version has been made available. It’s still a little clunky and hard to navigate but once you get used to it, it is now functional. 4 stars.

(Original review)
Don’t leave the screen while you’re partway through a form. It resets every time. This is the single most frustrating App I’ve ever had the displeasure of being forced to use. 1 star.
Show less

Response from developer

Hi Auspkrkid81 we have recently upgraded the app to version 3.5 which should address a lot of your concerns. If you have any further issues please email us at simon@hordernit.com.au.

Needs improvement

I seem to have issues every time I need to action a request for school.
Every time I need to email the school to advise of the issue to get it resolved, despite having the current version of the app installed.

It should not be difficult to action tasks as we are notified.

Response from developer

Hi Lem1385 we are committed to improving Simon Everywhere and we would like to know more about which actions you are having trouble with. If you could contact us at simon@hordernit.com.au with your name and phone number we would love to give you a quick call to establish what the problem is. Thanks in advance!

Hopeless

This app rarely works, buffers non stop. I’ve missed P/T interviews because it is useless. Why schools use apps like this to communicate with families will remain a mystery.

Response from developer

Hi Shazdeeable we have recently upgraded the app to version 3.5 which should address a lot of your concerns. If you have any further issues please email us at simon@hordernit.com.au.

Why do schools use this app!!?

The app is slow, notifications rarely come through, it’s constantly re loading, very unreliable. Schools, get rid of it!!!!! Schools should have their own apps/websites where all information and communication between staff and parents is available.

Response from developer

Hi poptopapps we have recently upgraded the app to version 3.5 which should address a lot of your concerns. If you have any further issues please email us at simon@hordernit.com.au.

Crashes upon ooening

Can’t even add my daighter’s school as it keeps on crashing upon opening the app.

Response from developer

Hi aikadoo we have recently upgraded the app to version 3.5 which should address a lot of your concerns. If you have any further issues please email us at simon@hordernit.com.au.

rubbish

slow and kicks me out of the app after i tap log in

Response from developer

Hi starstableonlineunited we have recently upgraded the app to version 3.5 which should address a lot of your concerns. If you have any further issues please email us at simon@hordernit.com.au.

Alternatives to SIMON Everywhere