Ash User Reviews

Top reviews

Great templates

I love the templates and color palettes! I would love to make a premium purchase or annual subscription but it’s only allowing me to do a weekly one.

Dont do the free trial. They will charge you.

They said I can do a 3-day free trial. I confirmed and then at midnight I got a charge on my card for the subscription price. Not happy. Please don’t false advertise. Will not be using this again.

why cant i open it

太极功夫

Free trial was not free

Free trial ended up charging me.

Good app

Definitely recommend getting the plus feature, you can’t really do much without it.

Good game

I love this game but I kinda wish there wasn't so much with subscription because that limits your creativity but at least we know nothing can are limit imagination.

Good but needs more customization

The app is really good & the templates are amazing but I would love an option for creating my own template, also to see the variety of stuff I can add from the menu.

Charged Me for Annual Subscription Rather than Free Trial

I signed up for the annual subscription after the app advertised that I’d get a 7 day free trial prior to billing. Instead, I was billed the annual subscription immediately upon subscribing, no free trial. Had to submit a claim to Apple for reimbursement.

SCAM

Horrible experience. The app automatically signs you up to the annual subscription upon downloading. App was frozen from the start so I deleted the app and a few days later had $60aud taken out of my account without my knowledge. I emailed and requested a refund as the app was broken and still took a large amount of money once deleted and I was basically refused and told that I should have cancelled and not signed up although I stated that it automatically does and the app didn’t work.
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Response from developer

Hi there! We're sorry that you've faced this problem. Still, all App Store subscriptions are auto-renewable. Please email us at info@ash-app.com, so we can try to find a way to fix the issue and help you or follow Apple's support https://support.apple.com/en-us/HT202039 Thanks!

After purchase then what?

It doesn’t seem to continue after purchase. What a waste!

Response from developer

Hi there! We would love to understand more about the issues you've mentioned. Please contact us at info@ash-app.com. Thank you!

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