Leave a Review Tangelo
Unreliable!
The app itself is fine, but Tangelo's service is inconsistant and unreliable. I require a specialized diet, and despite specifying as such when I signed up, Tangelo frequently sends me food items that do not comply with my dietary needs. I have contacted customers support multiple times, and this problem has not been resolved.
Fortunately I do not rely on Tangelo as my only source of food, because if I did, I would be forced to choose between going hungry for a week or eating food that's bad for my health.
Bottom line: the Tangelo service is great when it works, but very frustrating when it doesn't (which is most of the time). How hard can it be to send me the correct food every week!?Show lessDon’t recommend
They only care about getting paid from your insurance! They do not have good customer service. Not only does most of the food not taste great, some ingredients in the meals are not even cooked all the way. For example, dry beans are still very hard and need to be boiled, not microwaved for 2 minutes. I am switching to a better option called Lifespring Home Nutrition- healthy AND delicious.Show lessThey act like they listen, but are all talk
The times that I received the food I ordered, it was good. however, those times are few and far between. When I gave tangelo specific delivery instructions, they said they would follow them, but they never did. Half of my orders were stolen or didn’t make it to my door. Then, they decide to make up for it and deliver four weeks worth of food in five days. I don’t have space for all of this food in my kitchen. We are also a vegan house and they delivered meat multiple times despite me requesting the vegan option. Do not get this service, especially if you have dietary restrictions. What a waste of time and money!!Show less