Leave a Review Tangelo
Unreliable!
The app itself is fine, but Tangelo's service is inconsistant and unreliable. I require a specialized diet, and despite specifying as such when I signed up, Tangelo frequently sends me food items that do not comply with my dietary needs. I have contacted customers support multiple times, and this problem has not been resolved.
Fortunately I do not rely on Tangelo as my only source of food, because if I did, I would be forced to choose between going hungry for a week or eating food that's bad for my health.
Bottom line: the Tangelo service is great when it works, but very frustrating when it doesn't (which is most of the time). How hard can it be to send me the correct food every week!?Show lessZ3-27
Don’t recommend
They only care about getting paid from your insurance! They do not have good customer service. Not only does most of the food not taste great, some ingredients in the meals are not even cooked all the way. For example, dry beans are still very hard and need to be boiled, not microwaved for 2 minutes. I am switching to a better option called Lifespring Home Nutrition- healthy AND delicious.Show lessCandy jane gon
They act like they listen, but are all talk
The times that I received the food I ordered, it was good. however, those times are few and far between. When I gave tangelo specific delivery instructions, they said they would follow them, but they never did. Half of my orders were stolen or didn’t make it to my door. Then, they decide to make up for it and deliver four weeks worth of food in five days. I don’t have space for all of this food in my kitchen. We are also a vegan house and they delivered meat multiple times despite me requesting the vegan option. Do not get this service, especially if you have dietary restrictions. What a waste of time and money!!Show lessNick K.
wrong dates
The app says X day is the last day to edit; try to edit before that date you get “sorry too late to edit” and “it’s already been shipped”. This app is totally screwed up, was fine last year, but something has happened.NZ to US
Not worth the price
This box is not worth the $125 I am paying for it. At max maybe $45. What a rip off 🤬coolie boy
Love my box of seasonal fruits & vegetables.
I love this program the timing was perfect. Getting these fruits & vegetables has enhanced my eating habits with fresh wholesome foods. So far I have found that the variety is good, the amounts are sufficient and the items are fresh & appealing. As a senior it has helped me from being in a supermarket & dealing with many people as we recover from the pandemic. I appreciate my contact person, Carmen, she is so professional , kind, and understanding. 5 stars for the program.Show lessSpirit Ray
Appreciation Note:
It was great receiving those free foods but 2 boxes mostly contain the same food items. Lots of carrots and cabbage. Sometimes the bananas are rotten. Contents of 4 boxes fits well in just two boxes since they fill only less than half of each box. Last delivery was only one week apart instead of three. Appreciative of the kindness and generosity of your store donors especially the 99 cents store where most of the items come from. Thank you very much everyone.Show lesswhat else all are taken
Thank you!
Thank you for the help! It means so much to us. Grateful to have been blessed by your awesome food program.jeni_Lee
Thanks to Tangelo
Tangelo provided me an added resource during these hard & trying past months specially losing a job since August due to the pandemic. I was also able to share what I received with 2 older sisters who are retired & on fixed budget as we all try to support each other. Thank you for this amazing gift not only for the body but for the heart & soul.Show less❤️grateful
Token of Appreciation
Thank you so much for creating this program. Kudos to all Workers of this organization Service is great, quality of food is really good & delivery is on time.
Keep up the good work & more power to the organization .vechee
