Leave a Review Tekion Automotive Retail Cloud
Works as intended, but could use some improvements
As a technician, this app does the job. It makes capturing and or loading photos and videos and files onto an RO pretty straightforward. I personally haven’t had any issues with the app itself.
I really wish they would add push notifications for when new tickets get assigned or approved & added messaging capabilities . It also would be awesome if they could make the in-app popup confirmation messages either show up on the bottom of the screen or make it so that you can swipe it or tap it away. It usually gets in the way of the back button on the screen and you have to wait for it to go away on its own before being able to go to the previous screen.Show less☮ ☮ ☮
Constantly re-logging in
They need to add a way to save your login information so we don’t have to enter it every single time you need to use the app. Lots of times when us salespeople go to the app, its for something urgent.Bradygarber
I love this app
Writing up customers is easy, and being able to present my customers with recommendations from my phone or iPad without the need to print anything out is a huge time saver especially when there are multiple customers in the waiting room. Only thing I wish the app had is the web chat feature built in but I don’t use it often enough to notice yet.Show lessClenk60
Messaging Function
As a Service Advisor we are constantly on the move so the Chats feature would be a great function if we could use it in the app. Messaging various departments and or customers while doing the other 18 tasks we do on a daily basis would be great.DevsSuckAss
Designed for ease of use.
It’s easy to download and utilize. It has evolved immensely since creation.Aaaahhhhggg
App works as expected
App is working great and works as expected. All features seem to work like we need them tooDJLife86
App has come a long way! Highly recommend
There’s been many updates since its initial release, and it’s become a lot more efficient and reliable.T Hanes
Great app
We love it and it allows us to be able to work without being in front of our computer. Super happy and excited for it and excited for it to continue to evolve.Shaunwei
App Doesn’t work on iPhone 15 Pro Max
Ever since I upgrade to the 15, the app no longer works. Worked fine as it intended on my 13 Pro Max, but now it’s useless on 15.MurphysLawl
Drivers License not scanning Apple Device
I’ve read the reviews and after checking my coworker who have the app installed I noticed that if you have an Apple phone you can scan an insurance card but not the drivers license into the system. You can enter information manually, but given that an ID is needed for the file 🤔🤔. Individuals with androids have been fine that I have found. A great concept if it works like it should. Other than that the Web based is greatShow lessNewDiabetic20
