App is buggy and won’t let me take the corse until I select a dive center but won’t load the map.
Developer Response
Dear R6Rider. I am very sorry to hear that you are experiencing an issue with PADI Training App. We would love the opportunity to address your concerns and hopefully provide resolution. Please contact us directly at webmaster@padi.com and providing your direct contact information so I may assist you? Thank you so much in advance for the opportunity to assist. Looking forward to working with you.
Sincerely, PADI Customer Relations Support TeamIt works pretty good but there is one bug and that’s when you tap on a video. It does not show the video it just has the audio but then if you click off the video and then click back on it will load. I don’t know why this error is like this, but everything else is very high-quality.
Helpful app
While you do have to download the content, it just takes a second or two. My only issue with this is that you need service or wifi to log in, so even if you have downloaded the content, you can’t do it offline which is inconvenient while traveling. Don’t count on doing your work on a flight or out of the country. That is the only reason I don’t give 5 stars, it would be really great if u could do it offline.
Otherwise the app is totally functional and much easier to use than the website on a phone. Idk why the reviews are so low, I’ve had no issues with it crashing and it seems to save my progress well. the website doesn’t work for my iPhone so I’m glad I have the app.
Can we get past a few minutes before we start
I did my elearning on the app just fine, but now that I’m diving I tried to log the dive and it won’t let me select a location, which won’t let me save without a location…
Developer Response
Hello,
I am very sorry to hear that you are experiencing an issue with the PADI App. I would really like the opportunity to help address your concerns and hopefully provide a resolution. If you are interested, would you mind contacting me directly at webmaster@padi.com and providing your direct contact information so I can reach out to assist?
Thank you so much in advance for the opportunity to assist. Looking forward to working with you.what’s the point of downloading material but then not be able to use off-line??? you must always be connected to the Internet for it to work. Even when you are connected some times it will dump you out of the learning module and back to the main screen. Apparently some modules will continually do this so you have to end up opening up your laptop and going online to see the information.
Such a pain I can’t believe they actually haven’t fixed it after so many years.
Developer Response
I am very sorry to hear that you are experiencing an issue with your downloaded materials in the PADI Training app. We would love the opportunity to address your concerns and hopefully provide resolution. Please feel free to contact us directly at webmaster@padi.com and we would be happy to assist further!
Sincerely, PADI Customer Relations Support TeamI’m trying to review my EAN course material and it keeps crashing. It’s super slow to scroll, then it crashes the material and takes you back to the course table if content. Terrible courseware.
Developer Response
Hello,
Thank you for contacting us and providing your feedback with the PADI Training App. I would love the opportunity to help address the issues you provided and to work on a resolution for you. If you are interested, please contact me directly at webmaster@padi.com and provide your direct contact information so I may get in contact with you ASAP.
We apologize for any inconvenience and thank you for allowing us the opportunity to assist.“More than 70% of the planet is covered in water” and apparently this also applies to PADI’s servers since it’s almost impossible to download anything.
If you are away from perfect top speed internet (i.e. most of the world’s good dive spots) the download will initially stall out, then refuse to ever activate again, with only the cryptic message “Scorm package not ready” to keep you company.
As someone else said, you had one job…
Developer Response
I am very sorry to hear that you are experiencing an issue with downloading your materials. We would love the opportunity to address your concerns and hopefully provide resolution. Please feel free to contact us directly at webmaster@padi.com and we would be happy to assist further
Sincerely, PADI Customer Relations Support TeamI was hoping to use this app to study when I don’t have my computer on me but every time I open a course section and start scrolling, it immediately reloads and sends me back to the sign in/home page.
Suuuuper frustrating!! I hope PADI fixes this soon.
Developer Response
I am very sorry to hear that you are experiencing an issue accessing your course materials. We would love the opportunity to address your concerns and hopefully provide resolution. Please feel free to contact us directly at webmaster@padi.com and we would be happy to assist further!
Sincerely, PADI Customer Relations Support Team
R6Rider
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