The only issue I’ve encountered is a glitch where videos won’t play when you tap play, but bringing the video into fullscreen fixes that.
Otherwise, this app has been very helpful getting my certificate done as compared to doing it on the browser on my phone.
Good stuff!
Your app needs a serious fix! Unless I have wifi, the “download” to read in an airplane feature is worthless. Likewise, doesn’t work on data. Recommend fixing this bug because your students can’t actually get the studying they need to in order to prep for the dive unless they have wifi. It shuts down automatically otherwise. Waste of time. This happened on 2 of my iPads and phone. Extremely dissatisfied.
The main reason one would use this app is to be able to use PADI training materials offline. Sadly this function doesn’t work. Judging from other reviews, it hasn’t worked for a long time, if ever.
When connected to WiFi, I logged in, then accessed my course, then downloaded it. The app works fine when connected to internet, but when not connected, it tells you you have to be connected to access the content, even when it is already downloaded. Too bad, it would have been really convenient.
Developer Response
Hello,
I am very sorry to hear that you are experiencing an issue with the PADI Training App. I would really like the opportunity to help address your concerns and hopefully provide a resolution. If you are interested, would you mind contacting me directly at webmaster@padi.com and providing your direct contact information so I can reach out to assist?
Thank you so much in advance for the opportunity to assist. Looking forward to working with you.The app keeps crashing on my iPhoneX. Never had this problem with the SSI app which works flawlessly.
App keeps kicking me out of the lessons while I’m reading the course material, tried many times to start again until it got too annoying, had to quit.
Developer Response
I am very sorry to hear that you are experiencing an issue with the PADI training app. We would love the opportunity to address your concerns and hopefully provide resolution. Please feel free to contact us directly at webmaster@padi.com and we would be happy to assist further!
Sincerely, PADI Customer Relations Support TeamI have uninstalled and reinstalled this app multiple times. I have downloaded the content but still this app rests back to the main screen every 30 seconds. You can’t read or more importantly learn anything from this app.
Developer Response
Dear pops54376. I am very sorry to hear that you are experiencing an issue with PADI Training App. We would love the opportunity to address your concerns and hopefully provide resolution. Please contact us directly at webmaster@padi.com and providing your direct contact information so I may assist you? Thank you so much in advance for the opportunity to assist. Looking forward to working with you.
Sincerely, PADI Customer Relations Support TeamOnce you download a section of the course and open it, it presents a black screen and never stops “loading”. Pathetic for an organization with the vast financial resources available.
Developer Response
I am very sorry to hear that you are experiencing an issue accessing your courses on the PADI Training app. We would love the opportunity to address your concerns and hopefully provide resolution. Please feel free to contact us directly at webmaster@padi.com and we would be happy to assist further!
Sincerely, PADI Customer Relations Support TeamWhen I try to go and look at my e-card it’s saying I don’t have any on file when clearly I do
Like many other reviewers here, I’ve found this app to be completely unusable. I’m on an iPhone 12 running iOS 14.4.2. After multiple attempts reopening and closing the app, I finally managed to get to the eLearning course only to be greeted with the error “Scorm Package is not ready” when I try to view or download anything. I’m technically literate and just could not get this working. If not for years of inertia, PADI would and should be out of business with SSI eating all its market share. What a disappointment.
Developer Response
Dear diver937493. I am very sorry to hear that you are experiencing an issue with PADI Training App. We would love the opportunity to address your concerns and hopefully provide resolution. Please contact us directly at webmaster@padi.com and providing your direct contact information so I may assist you? Thank you so much in advance for the opportunity to assist. Looking forward to working with you.
Sincerely, PADI Customer Relations Support TeamAfter you pay for the course you can’t download any of the modules except the first sample one.
I guess this app is just to show you what the course is not to actually take the course.
PADI is a pretty ghetto company. They aren't user friendly and don't bother to help.
Ssi is more of a luxury and upper class dive certification operation. They are professional and user friendly with a fabulous app. Plus they’re much much cheaper and work closer with divers.
Developer Response
Hello, we are sorry to hear that you are experiencing an issue with the PADI App. For further assistance, kindly contact us at webmaster@padi.com providing your information. Thank you so much in advance. Looking forward to working with you. Sincerely, PADI Customer Relations Support Team
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