Leave a Review Toddler Games for 3 Year Olds~
Flawed system
My son loves the app but the system is flawed and I would like a refund of my 60 dollars , the part where it says enter your birth year my 3 year old got through and charged me 60 bucks . I checked myself and you can put in any random birth year and you will get through . Had I known that I would have been watching his every move on the app.Show lessDeveloper Response
Hello Marilah, to comply with the COPPA guidelines, we must ensure that the parental area is accessible by an 18+ adult only. The multiplication question can be answered by anyone below 18 years old as well. Hence, we have the birth year as the parental control to ensure that it is accessed by anyone above 18 years only. We have mailed to you from support@kidlo.com with the steps to help you further as well.Great educational game!
Keeps my toddler entertained and allows for motor skill practice and problem solving!Developer Response
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@kidlo.com! Have a wonderful day!scammed
i clicked free trial and it took my money anyway! no happy!Developer Response
Hello, we do not charge any amount without your permission. If you have started a free trial, it automatically renews unless auto-renewal is turned off at least 24-hours before the end of the free trial. Always turn-off auto-renewal if you do not wish to continue. You will also be directly charged if you had taken a free trial before from the same account. If you have any queries, please contact us at support@kidlo.com.Scam
Paid the subscription and now the app won't work. Fully paid and the app won't recognise the yearly sub. Want my money back ASAPDeveloper Response
Hello, we apologize for the inconvenience you had to face. Please check if you are logged in to App Store using the same ID you have subscribed to. Once you are logged in, open the app, tap Settings, and click the Restore button. You'll be able to access the complete app. If you are still facing any issues, please get in touch with us at support@kidlo.com. We will try and fix your problem at the earliest.Scam
So expensive but the games are goodDeveloper Response
Hello, if you are facing any problems within the App, please reach out to us at support@kidlo.com.Very bad
Only interested in your buying the full game. Free game is nothing.Subscription doesnโt work across apps
Purchased subscription and it only works on one app. The rest say there is no subscription with the Apple ID even though it shows in Apple subscriptions and I was charged. The app also freezes often and frustrates my toddler. The app is up to date. It makes no difference.Developer Response
Hello, we apologize for the inconvenience you had to face. Please check if you are logged in to App Store using the same ID you have subscribed to. Once you are logged in, open the app, tap Settings, and click the Restore button. You'll be able to access the complete app. If you are still facing any issues, please get in touch with us at support@kidlo.com. We will try and fix your problem at the earliest. We aim to deliver a seamless and enjoyable experience for your toddler, and we are committed to ensuring that our app meets your expectations.Paid for, but never would load.
Paid for the subscription, but could never get it to load.Developer Response
Hello, we request you to please reach out to us at support@kidlo.com with your purchase receipt copy. We assure you that we will help you ASAP to unlock the App.Subscription purchase glitchy
Paid for the subscription which worked well for the day, but upon reopening the app everything was locked again. App Store shows my subscription as current however the app hangs when trying to restore purchase. We have tried restarting, reinstalling and updating to no avail.Developer Response
Hello, please contact us at support@kidlo.com with a copy of your purchase receipt so that we may assist you by providing you with quick access to the App.Great
Fantastic learning for your little onesDeveloper Response
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@kidlo.com! Have a wonderful day!