User Reviews: SYNA

SYNA-G CLOUD
SYNA-G CLOUD
Guangzhou Maxspect Electronic Technology Co., LTD

Top reviews

  • Atrocious.

    This is probably the worst app I have ever used and sadly the product it’s associated with is nice (so far) but I’m considering taking it back as I’m not sure I can deal with endless technical issues.

    The product is the aquarium light MJ-L165. If you have 5g you are forced to log in in AP mode. You lose your wifi connection on your phone and even then, after connecting, the app is very very basic. Clumsy. Looks and Feels like something from the 90s bad.
  • This is really bad

    Quite easily the worst app k have ever used. Do NOT buy one of these products.
  • App is horrible

    App connection is the worst!!! Cannot control it
    Now, I am in a situation of should return it or wait for maxspect to fix it.
  • Trash, should be 0 stars

    This app is by far one of the worst I’ve used ever, brand new equipment and nothing connects, I would take this stuff for free. I’ll be returning everything and this app is the first thing to go
  • Horrible App

    The app just won’t connect or work either directly or by router. I have multiple Orphek lights on a bigger tank & I have zero issues with that App, so it’s not me or my network.
  • App is useless. Can’t do nothing with it.

    The app is useless. Trying to program a schedule on my gyres and I can’t get it connect and when it does the gyres start going haywire and just do their own thing. I have to set it back on the controller. Get with it maxspect and fix your app. It’s absolute garbage for what we are paying for these pumps and not able to use app control. You can’t even set a schedule on the controller either. FIX IT!!
  • UI on iPhone needs serious user testing

    The app itself is very unstable and the user flow is not intuitive. The video tutorials online do not correspond to current versions, making it nearly impossible to interact successfully. Profiles have no “apply” button as shown in all tutorials. Without saved profiles, this cloud version is quite useless. Save your money and avoid the Maxspect Gyre CE (Cloud Edition) and controller. It’s useless & a waste of money.
  • Clunky & Unstable

    Although I love the hardware, the app is a bit counterintuitive and requires a ton more user testing. It freezes frequently and visualizing any schedules are challenging on a mobile device. The app disconnects from WiFi as does the controller making the pump impossible to control with a hard reset each time WiFi is disconnected or unit is turned off. This makes it impossible to coordinate with an Apex controller feed cycles. Wish there were support for more integration to Apex controller.
  • Horrible experience with App

    The cloud gyre pumps are really nice and work as intended.

    The ability to direct flow is super handy

    The controller is decent and not too bad to program manually.

    THE APP IS HORRIBLE

    Connection issues

    Even sitting on top
    Of the controller the connection drops out virtually constantly

    Programming in the app is fairly straight forward except the mode keeps switching to I guess the default Water Movement Mode

    Come on Maxscect
    This bundle isn’t exactly inexpensive

    For a flagship piece of equipment the constant problems are an embarrassment

    Do you have quality control or Beta testers?
    Do you listen to feedback?

    Do some work on the software and connectivity

    These should be 4 and 5 star reviews!
  • Can’t adjust multiple lights as a group anymore

    The old app worked fine for me and now we get this update that removes the group feature so lights need to be adjusted individually. I can’t even imagine what the thinking behind this was.

Alternatives to SYNA