EBSCO Mobile User Reviews

EBSCO Publishing

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App is essentially useless

The main function of this app is to be able to search books or other online materials, but anytime I attempt to use search function, I get kicked off the app.

mozzar3lli

4 months ago

Finicky

Love having access to EBSCO library on my iPad; however, the EBSCO mobile app is quite finicky. When trying to read a book online (no download available), the app is repeatedly sending me back to the beginning of the chapter when I’m trying to scroll, I can’t select a sub-chapter from the content list (main chapters only) so I constantly have to scroll all the way through a chapter to find my spot, and I can’t save my progress. Also, I can’t access a downloadable book through the e-books tab, only through the recently viewed section. Lots of room for improvement.

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Uber Lies Alot

9 months ago

Downloaded but…

I downloaded this app because my work place’s library webpage kept directing at this App.

First hiccup was not being able to login using my work credentials. SSO is entered, two step verification is completed only to hear unable to login.

Then I tried open search, and seems like lot of resources in their database. I couldn’t find a way to do advanced search beyond what material I’m looking for, such as ISBN, DOI, keyword, exact match etc. if it had those, I might have kept the app for other books, even though the one I was looking for was not available.

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apple is stupid happy

10 months ago

Response from developer

Thank you for your feedback. We are sorry to hear about your challenge to sign in. Would you please contact us via mobileappsupport@ebsco.com with info about the library/institution name you want to authenticate to? With this info we should be able to assist you.

No citation function

This is a great app, but there is no citation function as online! I use the app to find and use sources for High School research, and then have to go to the web version for the citation! Please Fix!!

Reviewer SS

a year ago

Response from developer

Thank you for letting us know that you enjoy using the app in general. We are planning to add citation functionality, however, we don't have a release date yet. If you have any other enhancement suggestions, please feel free to contact us via mobileappsupport@ebsco.com.

Great app but no citation function

I use EBSCOhost for high-school research, and I recently got the mobile app. It is awesome that it keeps me signed in unlike the online version. It also is very easy to use and less cluttered than the web version. However the huge drawback is that it does not have the automatic citation function. This was one of the great things EBSCOhost had, but the mobile app doesn’t have that function. Now I use the app to find and use articles, but then go to the web version and find the article by title to get the citation lol😂. EBSCO Mobile: PLEASE add the citation function to EBSCO mobile!!

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Reviewer SS

a year ago

No Advanced Search Options

I am a person who is incredibly busy and often does not have time to sit down and read as many research articles as I would like, so I decided to try this app for while I am busy, like on the elliptical taking a walk or anywhere else I am busy and could want to study while my computer is unavailable.

However I am very surprised there is no way to search title or abstract, which is crazy to me! Many of the articles I found were not applicable towards what I am looking into without these search criteria and I have yet to find out how to make that part of my search term.

There should also be a manual way to swap the dates and not to limit from 5 years, ten years, or anything after that. A little slide bar like online is all that should be necessary for that.

Hopefully there’s a few interface changes because I really enjoy EBSCO online but the mobile app is nearly unusable with how rudimentary it is.

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CLicata77

a year ago

Response from developer

Thank you for your detailed review. The app does not provide the full suite of features compared to the web applications. We did this intentionally to not overload the mobile app interface. You can search the title or abstract field in the app by entering TI for title before your search term or AB for abstract. The feature to filter to a specific date range is on our roadmap and will be added in the future. If you have other enhancement suggestions, please contact us via mobileappsupport@ebsco.com.

Can’t log in

I can log in through the website but the page it sends you to through the app is different and pops up a red error message. Idk it redirects to EBSCOzone or whatever, but I can log in through the polio if I go to “EBSCO support site” in the top right, but the redirect page isn’t communicating with their user database. Trash

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exerebus12

a year ago

Sign in is inoperable

I wanted to like this app after all the crappy apps that EBSCO has had before. At first this app alerted. However, when I am on my iPad I am forced to sign in, and the sign in window appears, but for reasons unknown, the keyboard does not. This does not happen with any of my other apps, that is how I know it is an EBSCO issue, not a user issue. I wish they would make things so people could actually use them.

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ember lightly

a year ago

Response from developer

Thank you for this feedback. We are sorry to hear about your keyboard issue. We tested with iPadOS 16.5.1 and 15.7: The software keyboard of the iPad's OS is displayed and usable without any issues. Please send a screen shot of the authentication screen, your iOS version, and whether you are using a software keyboard or Bluetooth one: mobileappsupport@ebsco.com.

Can’t read whole page

At least have a scroll option so I can read every line on the page

Bombedybombombom om

a year ago

Search engine not specific enough

I wanted to retrieve a specific article from the May, 2023 issue of “The Atlantic”. Your search engine is not specific enough, so the app could not do this. It was giving me erroneous hits, citing incorrect periodicals. The EBSCO website has no problem doing this. Fix your app!

nancysl

2 years ago

Response from developer

Thank you for your feedback. We are sorry to hear that you couldn't find the article you were looking for due to the lack of journal-level browse capability. This functionality is on our roadmap and will be available in the future.