Crash
Response from developer
thank you for sharing your feedback, we are sorry to hear of the issue you faced. In our latest release (v3.0.2), we've added ability to view EBSCO eBooks online (in addition the the previously-released eBook downoad functionality). So, you should now be able to view EBSCO eBooks directly from the app, even if downloading is not available (or not working) for a particular eBook. Please continue to share any feedback via mobileappsupport@ebsco.com and we'd be happy to assist.
Great App
Response from developer
Thank you for taking the time to share your feedback and we are glad you find the app useful for your research needs. We hope you'll continue to enjoy the EBSCO app as it further evolves!
Stopped working
Response from developer
We are sorry to hear that you were having issues using the app. If this issue still persists for you, please don't hesitate to contact mobileappsupport@ebsco.com and we'd be glad to further assist.
Pretty good, but...
Response from developer
Thank you for trying out the app and for sharing your feedback, and we are glad that you find it useful for your on-the-go searching needs. Automatic synchronization with desktop (website) folders is key need that many app users have identified. Currently, the EBSCO Mobile app will automatically synchronize Liked items in the app with the "My Folders" section of your My EBSCOhost website account, if you are logged in with a personal user account. The app does not yet synchronize with the "My Custom" folders, this is a planned enhancement. If you are facing any issues or have further questions on the "My Folders" sync'ing, please reach out to mobileappsupport@ebsco.com with details and we'd be glad to take a further look. Thanks again for your input.
NO GOOGLE LOGIN
I am able to sign in to my university and access the database but unable to access any of my folders because there is no way to sign in through google on the app. Very frustrating.
Response from developer
Thank you for taking the time to try out the app and for sharing your feedback. We are pleased to report thatGoogle Login is now fully supported within the app, as long as it is supported by your library. If you have previously affliated your library with your Google account, Google sign-in can be used when signing-in to a personal account from within the app. Additionally, Google sign-in may be avaiable when initially logging in to the app after selecting your library (depending on your library's authentication setting). If you continue to face any issues, please send an email to mobileappsupport@ebsco.com with your library details, we'd be glad to take a further look and try to resolve this problem for you. Thank you.
Terrific and very useful app for students, scholars, educators, librarians, etc
Response from developer
Thank you so much for taking the time to share your feedback and we are glad you find the app useful for your research needs! We hope you'll continue to enjoy the EBSCO app as it continues to evolve!
Very easy to use
Response from developer
Thank you for taking the time to leave a review. We hope you continue to enjoy the EBSCO app! If you have any future suggestions you'd like us to consider, please feel free to share by sending to support@ebsco.com We sincerely thank you for trying the app and providing your feedback.
Super helpful!
Response from developer
Thank you, we hope you'll continue to enjoy the EBSCO Mobile app!
Perfect for on-the-go research
Response from developer
Thank you for taking the time to share your feedback and we are glad you find the app useful for your research needs! Based on your comment, you may also wish to try (if you haven't already) using personalized functionality -- which includes the ability to seamlessly synhronize any artcles/items that you've "Liked" in the app with your MyEBSCOhost folders for website/desktop access (and vice-versa). If you have any further feedback please feel free to submit via the "Send Feedback" link the app, or via email to support@ebsco.com.