Gets worse
Response from developer
Hi, we're sorry to hear about the lagging issue on your iPhone. The root cause of the issue can be categorized into the following possibilities: 1. Performance Issues: Insufficient hardware resources (CPU, GPU, RAM) can cause lag, making the video editing software struggle to process audio and video in real-time. 2. System Latency: General system latency due to background processes or other applications running simultaneously can affect the performance of the video editor, leading to the lagging issues. 3. Resource-Intensive Effects: Applying heavy effects or transitions can cause playback lag, resulting in perceived lagging issues during editing. For initial troubleshooting, would you mind trying to edit another short project, use the same source, then check if the issue conitnues. If so, please try to clean all background apps, reboot the device, and the reopen the project to see the condition. If the issue keep happening, please consider offload and reinstall the app, you may try "offload" the app by "Settings > General > iPhone Storage > PowerDirector > Offload", in this way, the project will be kept, and then reinstall the app again. Or you may try reset app settings, but please manage to keep the files you need accordingly, you may refer to the device retailer or apple support for more details about it, since it will erase most of your data (https://support.apple.com/es-es/108931). If the issue continues, please contact our support team via "Send Feedback" in the hamburger button🍔
