Loom User Reviews

Reviews Summary

Top reviews

Leave a Review Loom
  • Malheureusement l'image Lag continuellement et la qualité n'est pas acceptable 50% du temps

    Bel outil mais dont la qualité de la vidéo n'est pas acceptable
  • Fantastic Program

    If I hadn’t of used this program this weekend I would never of resolved my IT issue with my website and talking with others showing step by step issues using the video format. This video program is worth using and got me out of a deep hole this weekend. Much much appreciated Loom thank you
  • Fast and easy to use for a first time

    This is the first time I’m using the Loom app and it was a fast and easy process for me to do my first video and audio recording to start my business ventures for the future.
  • I mean it sort of works

    I paid for the full version with the A.I bot, the editing is ok, but the video saves in a manner that the sound is delayed, not terrible but gives the feel of the old Godzilla movies dubbed in English, the part that is the most frustrating is that the video will stop recording with no warning, which at a minimum cutting off the last bit of what you are saying but usually cutting off half of your entire message. I have plenty of 10 minute messages, but today it decides to cut off two looms around the 4- 5 minute mark, (one covering what was cut off in the first one, that has to be then covered in a third one) and like I said no warning, no notification, just here is your almost finished product.
    Show less
  • Can’t screen record or annotate

    Wanting to use my IPad and Apple Pencil to record and annotate client feedback but the feature just doesn’t work on my 1yr old IPad Air. Not only that, it seems that the app just gets forgotten about when it comes to features and apps.

    The IPad is arguably the better device to allow for annotating on yet no app really seems to do that and I’m really not sure why. I hoped LOOM would be different but just the same as the rest.
    Show less
  • Best tool for interacting with clients

    There is nothing bad to say about Loom. This platform allows me to communicate clearly with my clients and for my clients to clearly communicate to me their needs and wishes.

    LOOM Is a clear communication tool for any small business trying to help other small businesses SUCCEED. This is a great tool highly recommend it!!!

    If you’re not using it you’re losing out due to ambiguity and miscommunication. Do yourself a favor and get a Loom account today.
    Show less
  • This is my most loved and most hated product at the same time

    Since at;Asian bought it, it has been reliably unreliable in the iPad. That’s where I do most of my work. It is normal to attempt educational looms 2, 3 or even 4 times. Incredibly frustrating
    This used to be the most awesome tool ever
  • Lag and design

    I tried numerous attempts at recording a video, thank goodness I looked at the quality. I like the idea of Loom video but can’t get the quality to look good. I recorded about a 30 minute video, and I got a laggy one. After about 30 minutes of recording, it then kicked me off the site. I then recorded a little bit afterwards and looked at the quality to see that there was so much lag what I saying was not matching up with what I was doing at all. It’s also seemed like part of my video we just cut out completely.

    Terrible design as well I would love to be able to edit but I can’t and it won’t let me export it either. I was lucky I could share with a friend. The mic also kept cutting in and out. Again terrible design please fix it will help your app.

    Overall very disappointed with results, I was hopeful but this only gets a 1 star. Please try and develop your app and at least give it good quality.
    Show less
  • App isn’t as good as the website

    App needs an upgrade, I should be able to record my screen and record me the same as the website version.
  • DO NOT USE-THEYRE FRAUDULENT

    I lost access to the email I used to sign up for loom originally, and I emailed (because there is no number to call) and asked if they could switch accounts for me as I could no longer access that email and I was still being charged monthly.

    Long story short-I sent that email on January 10, as of today, January 29, there is still no resolve and I’m still being charged.

    They asked me to email them from the email I DONT HAVE ACCESS TO in order to change my email. When I told them TWICE that I could not, they asked for my credit card info so they could just delete it. I gave them the info and they did not delete it, in fact, they charged me again!

    Talked to a new lady today who told me the only way she can delete it is if I give her my credit card info. I have no words for the stupidity and poor customer service.

    This app is The Hotel California…you can check out anytime you like, but YOU CAN NEVER LEAVEEE
    Show less

Alternatives to Loom