Loom User Reviews

Reviews Summary

Top reviews

Best tool for interacting with clients

There is nothing bad to say about Loom. This platform allows me to communicate clearly with my clients and for my clients to clearly communicate to me their needs and wishes.

LOOM Is a clear communication tool for any small business trying to help other small businesses SUCCEED. This is a great tool highly recommend it!!!

If you’re not using it you’re losing out due to ambiguity and miscommunication. Do yourself a favor and get a Loom account today.
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This is my most loved and most hated product at the same time

Since at;Asian bought it, it has been reliably unreliable in the iPad. That’s where I do most of my work. It is normal to attempt educational looms 2, 3 or even 4 times. Incredibly frustrating
This used to be the most awesome tool ever

Lag and design

I tried numerous attempts at recording a video, thank goodness I looked at the quality. I like the idea of Loom video but can’t get the quality to look good. I recorded about a 30 minute video, and I got a laggy one. After about 30 minutes of recording, it then kicked me off the site. I then recorded a little bit afterwards and looked at the quality to see that there was so much lag what I saying was not matching up with what I was doing at all. It’s also seemed like part of my video we just cut out completely.

Terrible design as well I would love to be able to edit but I can’t and it won’t let me export it either. I was lucky I could share with a friend. The mic also kept cutting in and out. Again terrible design please fix it will help your app.

Overall very disappointed with results, I was hopeful but this only gets a 1 star. Please try and develop your app and at least give it good quality.
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App isn’t as good as the website

App needs an upgrade, I should be able to record my screen and record me the same as the website version.

DO NOT USE-THEYRE FRAUDULENT

I lost access to the email I used to sign up for loom originally, and I emailed (because there is no number to call) and asked if they could switch accounts for me as I could no longer access that email and I was still being charged monthly.

Long story short-I sent that email on January 10, as of today, January 29, there is still no resolve and I’m still being charged.

They asked me to email them from the email I DONT HAVE ACCESS TO in order to change my email. When I told them TWICE that I could not, they asked for my credit card info so they could just delete it. I gave them the info and they did not delete it, in fact, they charged me again!

Talked to a new lady today who told me the only way she can delete it is if I give her my credit card info. I have no words for the stupidity and poor customer service.

This app is The Hotel California…you can check out anytime you like, but YOU CAN NEVER LEAVEEE
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Useless

Absolutely useless. It just lets me screen record my screen, I can’t see my face, if I wanted to just screen record I could just use the built in screen recorder.

Great app

Stand up from the competition could be 50% less expensive.

Love loom for my team and clients!

Look has significantly and superbly helped me reduce team meetings And allows me to serve my clients of a higher level Thank you Team Loom! With Gratitude, Sonal

terrible

Can’t record screen and video at the same time, recording keeps crashing randomly, screen audio is delayed and played twice. Absolutely the worst experience I’ve had with an app like this.

The audio is in mono. Yikes.

Well, the screen recording quality seemed pretty good but the audio came out mono and sounded "grungy". I mean, it's free so I can't argue with that, lol.

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