onX Offroad User Reviews

onX Offroad: Trail Maps & GPS

onXmaps, Inc.

Travel

Navigation

Reviews Summary

Positive highlights

🗺️

This app hasDetailed and accurate offline maps

🔍

This app hasAbility to filter trails by vehicle type

🚦

This app hasTrail difficulty ratings using color coding

📞

This app hasResponsive customer service with a phone number

🧭

This app hasReliable navigation and tracking, even without cell service

🗺️

This app hasComprehensive database of off-road trails and roads

🗺️

This app hasAbility to pre-plan routes and mark waypoints

🗺️

This app hasUseful for both summer and winter activities

🗺️

This app hasDetailed information on trails, including photos and reviews

Negative highlights

💻

This app hasLack of landscape mode and CarPlay compatibility

🗺️

This app hasOutdated or inaccurate maps in some areas

💰

This app hasExpensive subscription, especially for the yearly plan

🔍

This app hasDifficult to filter and search for specific trails

🔍

This app hasLack of integration with other navigation apps

🔍

This app hasConfusing trail labeling and difficulty ratings

🔋

This app hasBattery drain issues when used for extended periods

🚫

This app hasSome trails marked as accessible are actually closed or restricted

Top reviews

Most RecentHighest RatedLowest Rated

Better than Gaia

The app is really good, adding waypoints is easy and easy and the map is 3D also.

Downsides are the information isn’t fully there in Canada, or atleast in Alberta. There is tonnes of missing information about trails you can drive on, the map makes it look like there is like 6 trails in the whole province when there’s hundreds. Looks like they are adding more trails so that’s a plus, hopefully in a few years this app will mimic the actual PLUZ maps the government publishes so you’ll have a live digital version

Also the elite membership sounds good however I can’t seem to use any coupon codes that comes with the membership. Most of the partners with OnX doesn’t have any options for Canadians. You have one coupon code which gets 20% off your cart for Warn Winches which sounds amazing! Until you find out warn doesn’t ship to Canada and the suppliers in Canada do not accept the coupon code

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DHood97

a month ago

Very Understanding and Compassionate Staff

I recently signed up with onX and also applied for the free one week trial. It was during that time that we went through our first hurricane and were flooded with 7’ of water. I somehow remembered to call and cancel my membership as I didn’t know when I’d be able to use it again. I was told that not only would they put my membership on hold until I requested it to be activated but that they wanted to give me two years free!!! I don’t know bout you, but I’m not used to receiving news like that in this day and age! I AM IMPRESSED!
Fast forward through another hurricane, we had our first chance to get way and try the app this week and we’re more than impressed! It was very accurate and helpful since we were in a place we’d never been or even seen on a map before.
Needless to say I’m hooked!
Cam Gause
Weeki Wachee, FL

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groupernow

2 months ago

Response from developer

Here’s a response that shows appreciation for the detailed and positive review: Thank you so much for sharing your incredible experience, Cam! We’re truly sorry to hear about the hurricanes you’ve endured, but we're so glad to hear that we could help during such a difficult time. It means a lot to us that you’re impressed with both our customer service and the app’s accuracy when you finally had a chance to use it. We’re excited to have you as part of the onX community, and we’re here for you anytime you need assistance. Looking forward to helping with your future adventures—stay safe and enjoy exploring!

One of the best nav App

I started using onX Offroad almost by chance, but now I can’t do without it. The ease of use, simplicity, and speed with which you can find trails are impressive. I really appreciate the attention to detail, the passion, and the continuous updates the team keeps putting into it
Good job guys

Braccopinto

2 months ago

Customer service

Had a very small issue paying from Canada.
I reached out to ONx to help facilitate a discounts offer from them. Discount can’t be applied and then paid on Canadian accounts.
ONx emailed back with a solution that was up and beyond what I was expecting.
Fantastic customer service.

axman022

2 months ago

Great app and great customer support

I had some issues with the fact that I accidentally created two two accounts, one on the iPhone and one on my computer. I didn’t realize what I had done and was confused by the problems I was having. One email to the onX folks was all it took to get attention and get it straightened out. There were a few back and forths that ended up with them treating me very well and even sending follow up emails to make sure all was well. Great people to deal with! As far as the app itself, I’m still trying to figure out all of the nuances and particulars but I’m really liking it. I have the Elite version and love all the information it gives you. There’s plenty of resources online both from the OnX folks and the community. Outside of the trails everyone raves about(and rightly so) it’s enjoyable to just use while traveling. Running it on my phone concurrently with a map app Apple CarPlay in the car gives you a great amount of information about the area around you. Or, with a flip of a button on your phone you can have it load up in CarPlay and have it on the “big screen” in the truck. I can’t recommend this app enough.

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J_i_mmy

2 months ago

Response from developer

Thank you so much for the fantastic review! We're so glad to hear that our customer service team was able to quickly resolve the issue with your accounts and that you had a positive experience throughout. We always strive to make sure our users get the best support possible, and it’s great to know that we hit the mark for you. It’s also awesome to hear that you’re enjoying the app itself, especially the Elite version and all the useful information it provides. Using it alongside Apple CarPlay is such a great tip—it's a powerful way to stay informed while on the road! We’re thrilled that you’re finding value in both the trails and the extra resources from onX and the community. We appreciate your recommendation, and we’re excited to continue helping you explore and navigate with onX Offroad. If you ever need assistance or have more feedback, don’t hesitate to reach out. Safe travels and happy adventuring!

Very impressed

I have really enjoyed using the app in Canada. All the trails have been true. Just one quirk would be when I download an offline map I can no longer use it in 3D when I am offline. Other apps I have used in the past have allowed me to use 3D when offline.

Colt—45

3 months ago

Great so far. Easy to use and map quality is great. So much detail

Great so far. Easy to use and map quality is great.

danphipps

4 months ago

Dispersed Camping Must Have

Easily find campsites hidden among private properties.

Drenalin Adventures

4 months ago

Better than Gaia

The app is really good, adding waypoints is easy and easy and the map is 3D also.

Downsides are the information isn’t fully there in Canada, or atleast in Alberta. There is tonnes of missing information about trails you can drive on, the map makes it look like there is like 6 trails in the whole province when there’s hundreds. Hopefully overtime as more people use the app and add waypoints the map will be updated and show the true extent of the trails and not just one section of it.

Also the elite membership sounds good however I can’t seem to use any coupon codes that comes with the membership. Most of the partners with OnX doesn’t have any options for Canadians. You have one coupon code which gets 20% off your cart for Warn Winches which sounds amazing! Until you find out warn doesn’t ship to Canada and the suppliers in Canada do not accept the coupon code

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DHood97

5 months ago

Long ways to go out canada, support clueless

I wish they would spend some of the advertising money on the system.
Big disconnect between the company and customers. About a year ago they sent me a Canadian webpage and discount's to subscribe. Then told to click the iOS APP link. Then to discover Apple Canada didn’t even have a APP. Contacting support and struggling over a month to get a hold of someone that knew something.
I was told to install the American IOS APP which is basically impossible for a Canadian. Requires wiping your phone and install USA iOS which requires a American address and American bank account.
Now I see they finally have a Canadian app

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Camshaft007b