Son loves this game ❤️
Better than ABC Mouse
Response from developer
Dear Customer, Your satisfaction with our product makes us very thrilled. Your review is greatly appreciated, and we hope to always make your son's learning path easy and fun!
Awful app with keep asking for money by lock games even you have paid
Response from developer
Dear Customer, Thank you for the review. We’re so sorry to hear that your experience was not up to standards. Please be assured that it's impossible to purchase the same product for the same account twice, so kindly follow these instructions in order to transfer / restore your IAP (in-app purchase): 1) Set up the account from which the purchase was performed on the device. 2) Download (!) the app with the above-mentioned account. 3) Turn ON your internet connection before app launch. 4) Launch the app and tap the "restore purchases" button that is mainly located on the main menu. If the problem arises, please get in touch with us at info@bimiboo.net, so that we can further assist you. Regarding the refund, please contact the App Store support team, as we do not process payments and are not able to manage them.
I no no no
Stealing
Response from developer
Dear Customer, Thank you for the review. Please be advised that it's impossible to purchase the same product for the same account twice. So, we would like to ask you to kindly contact us at info@bimiboo.net and provide us with your account name so that we can check and further assist you. We'll look forward to hearing from you!
Fraud
REFUND ME! SCAM!
Response from developer
Dear Customer, Thank you for your feedback. Please kindly be informed that there is information in the store that the "Academy" app is offered on a subscription basis, consequently you may be charged monthly or annually based on the option you have already chosen. Please also note that we do not process payments and are not able to manage them, for this reason follow the store's refund policy and kindly contact the application store support team. If you have further questions concerning the app, please do not hesitate to contact us at info@bimiboo.net. We are always glad to help.
App changes subscription with out warning!!
Response from developer
Dear Customer, thank you for the review. Please be advised that you're charged automatically after the free trial ends for monthly or yearly basis depending on which option you have already chosen. However, we do not process payments and are not able to manage them. Please kindly contact the App Store support team regarding the issues with payments.
Was broken after iOS 16 update (is now fixed)
Edit: issue responded to and fixed pretty quickly! Good job, rating updated.
Response from developer
Dear customer, thank you for letting us know. We have already dealt with this problem and we kindly ask you to update the app. If you continue to face issues, please contact us at info@bimiboo.net.
Great Learning for Toddlers and Young Kids
Response from developer
Thanks a million for your kind words about our app! We always strive to provide our little customers with the best product , and we are on top of the world when we succeed. Thanks for supporting our games!
Toddler loves it
Update: they fixed the issue and it’s back to being great! My toddler loves this and learns a lot, I feel like.
Response from developer
Thanks for bringing this to our attention. Please be advised that we have already settled the problem, so kindly update the app and feel free to contact us at info@bimiboo.net, if you need further assistance.
