Leave a Review Casa App
Doesn’t work
I pay for a subscription and when I try to open the app it prompts me to buy a subscription. I’m paying for this to be able to check on my child during the day and it doesn’t even work. Terrible app. Casa should switch back to daily connect, which is far superior.KCJM24
Terrible App
When I go to the home screen it says "Checking subscription status. Please wait." When I go into settings it says I don't have a subscription. When it prompts me to get a subscription it tells me I already have one because I DO! I have been struggling with this App for a week and have never been able to see the Home journal feature. I paid for the yearly subscription and I have not been able to use it at all. Horribly frustrating and time consuming. Not ok for a daycare app!Show lessTLynnM43
App rarely works
I pay for the app and updates but it rarely works. It’s so frustrating and stressful as a new mom to know there is an update but unable to see it. I don’t know when to pump or how much because I can’t get the updates.Tyra_in_wanderland
Terrible and stressful
This app is terrible. I purchased the monthly subscription at $1.99 three days ago and it has been telling me “checking subscription status” with a spinning wheel of death for three days. I tried to go in and purchase the annual subscription and it’s saying I can’t do that until a month from now because I already have a subscription! 🤦♀️ Just spent 35 minutes on the phone with Apple Support and they were not able to do anything to help. And there is no way to contact the app developers. Meanwhile, I am not able to see information about my child who is in daycare for the first time. Very stressful!Show lessCasa app
Everything that shwiskcnwkakfehe said in his/ her post is exactly what I’ve been experiencing. The Casa app before this one was much better. I have a yearly subscription also. Very disappointing. Please correct this asap. rkGrandma RK
Subscription Access Glitches
I frequently am unable to access the paid for content despite my subscription not running out for months. It seems to happen more frequently in the afternoon than in the morning.
Many people have the same complaint so please fix the issue.Deleted SorryNotSorry
Casa app
Everything that shwiskcnwkakfehe said in his/ her post is exactly what I’ve been experiencing. The Casa app before this one was much better. I have a yearly subscription also. Very disappointing. Please correct this asap. rkCan’t use app consistently
Keeps asking me for a subscription when I have an annual subscription, very annoying, this used to happen before, it worked fine for a bit but back to the error. Not a reliable app, when it does work, it’s great to see the pics and updates but lately it is very unreliable.GMrza
Terrible function
Terrible function since new app. Now the past 2 weeks the app says I don’t have a subscription but then then says I do have a subscription but is just blank trying to load so unable to see daily journal. Not able to see the waitlist or use the waitlist function. Honestly this app has been pointless for the past 2 monthsShow lesssarcaz00
Paid for subscription but running into load issues
I pay monthly for the subscription so that I can check the app throughout the day, but for the past week and a half the app keeps forgetting I have the subscription and prompting me to get one, and when I click to get one it loads a message saying I already have a subscription, then moves to a never ending loading screen. I’m not sure why this continues to happen, but I’m paying for a service I’m not able to use and it’s frustrating. It’s worth the money if it works, so hoping it’s a system error that can be corrected? Looks like others have run into the same issue…Show lessshwiskcnwkakfehe
