Frustrating update
The new update has destroyed the app for me. If the compatibility with apple health has not been acheived correctly, you should at least let the users choose if they want to use it. If I don’t want to read/write from apple health everything becomes 0, and after I’ve used it, it has messed up my historical data.
1. Weight: the daily weight I track is supposed to be taken at consistent time points in the morning. Reading from apple health has overwritten all of them with my last weighing in the day.
2. Sleep: it’s using time in bed instead of time asleep and my historical data have been updated to that. There’s also not an easy way to overwrite it as instead of a number I have to put start and end which is not how my sleep tracking works as there can be intervals of being awake during time in bed.
3. Units: even though weight shows in lb as I have selected in my settings, when I try to overwrite it I have to put in kg!
1. Weight: the daily weight I track is supposed to be taken at consistent time points in the morning. Reading from apple health has overwritten all of them with my last weighing in the day.
2. Sleep: it’s using time in bed instead of time asleep and my historical data have been updated to that. There’s also not an easy way to overwrite it as instead of a number I have to put start and end which is not how my sleep tracking works as there can be intervals of being awake during time in bed.
3. Units: even though weight shows in lb as I have selected in my settings, when I try to overwrite it I have to put in kg!
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Best Fitness Tracker
App does a great job in making calorie, step, activity, water, sleep tracking, etc. Can very easily track your progress. Paired with the training at UP, it can’t be beat.
The worst overpriced subscription.
This app is thief. It doesn’t give you an option to cancel the service. It charges you without authorization.
The app charged me $750 for three months of coaching. What I got some general useless texts created by chatgpt.
The app charged me $750 for three months of coaching. What I got some general useless texts created by chatgpt.
Buggy
After last update (7.7), kcal does not sum. Feels like there is always an issue with this app.
No where to ask questions
I’m new to the app and want to see where I can remove a meal from the meal plan I.e as I’m eating out. It’s not obvious in the app nor does there seem to be any way to send a question to someone or FAQs including this in the app. There are some FAQs on the website but it doesn’t cover this.
In fact the how to use information seems limited perhaps because it usually used by people also using the gyms who can ask trainers but ultimately this is sold as an individual product to the public so should have better how to use guidance.
More than willing to change my review should I be shown to be wrong? Ultimately I want an app that helps me reach my goals and I feel this could be it if there were better info.
In fact the how to use information seems limited perhaps because it usually used by people also using the gyms who can ask trainers but ultimately this is sold as an individual product to the public so should have better how to use guidance.
More than willing to change my review should I be shown to be wrong? Ultimately I want an app that helps me reach my goals and I feel this could be it if there were better info.
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Great principles but vey buggy
The features are great in principle, but there are multiple ongoing issues that make it a hassle to use (as you’ll have to enter stuff manually) or ineffective. These include:
1) Frequent application crashes.
2) Unpredictable syncing with no apparent option to force a manual sync.
3) Food database lookup has poor hit ratio (compared to main competitors) and often gives odd numbers for manually selected ingredients.
4) Photos from one session I had were bugged and just appear blank. This then breaks the comparison feature and I can’t select a different check in to compare to.
The ongoing support and interaction with the trainer through the chat functionality is great. If the rest of the features worked well, it would certainly be a good app and one worthy of the reputation and cost of the U.P. product.
1) Frequent application crashes.
2) Unpredictable syncing with no apparent option to force a manual sync.
3) Food database lookup has poor hit ratio (compared to main competitors) and often gives odd numbers for manually selected ingredients.
4) Photos from one session I had were bugged and just appear blank. This then breaks the comparison feature and I can’t select a different check in to compare to.
The ongoing support and interaction with the trainer through the chat functionality is great. If the rest of the features worked well, it would certainly be a good app and one worthy of the reputation and cost of the U.P. product.
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Needs Pest Control
When the app is actually functioning it works very well. Unfortunately it’s FULL of bugs. Every single day I experience difficulties trying to use basic functions on the app. From things as simple as trying to upload a picture, to more difficult things like trying to create a recipe, I always run into some problem or another. Also, the feed is pointless along with the my essential tab as well. Neither one seems to update or provide new information, and it genuinely shouldn’t be the landing screen anyways, the daily section should be. Now I’ve run into some weird glitch where it’s telling me that today is Jan 2, 2023 and I can’t update anything or move to the correct week. It feels like this app is actively working against me, which makes an already kind of difficult situation unnecessarily stressful. To be completely honest, for the money clients pay for personal training and everything else, I would really expect this to work better, ESPECIALLY since it feels like the old myfitnesspal from back in the day runs a million times smoother than this brand new app
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Great app
This app is easy to navigate and track your progress. The meal plan section is a plus.
All in One
This app puts everything I need in one place. Love that the food tracking is easy to use and has so many options there already. I like being able to add things they don’t have. Is you train with a UP trainer the communication is awesome. I love tracking my process, the measurements, weights, water, steps everything.
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So many bugs!
This app has so many bugs!! Calorie calculations are wrong, when you hit macros exactly it shows total calories as over your set amount?! Progress graphs have errors. Many times it doesn’t load previous training data so you have no idea what your previous rep and weight amounts were. App has good potential but really sloppy implementation and some really poor UX design choices.
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