I’m trying to sell them a lot
Response from developer
Hi there - we apologize for any lack of response you may have experienced. That’s definitely not the kind of service we aim to provide, and we want to make sure we assist you as soon as possible. Please reach out to our customer service team at 888-702-4826 or send an email to support@rockitcoin.com, and we’ll ensure your issue is addressed promptly. Thank you for your feedback, and we hope to resolve this for you soon!
Theif
Response from developer
Hi there, We’re really sorry to hear about your experience, and we understand how frustrating this must be. Please know that RockItCoin takes situations like this very seriously, and our team is here to help resolve this issue. We encourage you to reach out to our customer service team directly at 888-702-4826 or via email at support@rockitcoin.com. They will be happy to assist you in getting this sorted out as quickly as possible.
Honestly not horrible
Response from developer
Hello, Thank you for your positive feedback about the ease of use and smoothness of your transaction! We're glad to hear that you had a good experience. We take your feedback on our fees seriously and are continuously working to balance service quality with cost. Please reach out to us at 888-702-4826 or support@rockitcoin.com with any further concerns.
Very stupid app
Response from developer
Hi there, We're sorry to hear about the delay you've experienced. Please contact us by phone at 888-702-4826 or email us at support@rockitcoin.com so we can look into this for you right away. We're here to help!
Deposited and no balance received
Response from developer
Hi, Thank you for your feedback and for recognizing the potential of our service. We're continuously working to simplify our processes and enhance user experience. It sounds like there might have been an issue with your transaction. Please contact us at 888-702-4826 or support@rockitcoin.com so we can ensure everything is resolved promptly. We're committed to earning that 5-star review from you!
High fees
The fee was so high that the person totally disagreed, please work on your unreasonable high fees $12 is so high for a fee to purchase $50. Then $38 is remaining , please work on that
Response from developer
Hi there, Thank you for your feedback. We understand your concerns regarding our fees and are constantly reviewing them to ensure they are competitive and fair. We invite you to contact us at support@rockitcoin.com with any further concerns.
Missing bitcoin
Response from developer
Hello, We are truly sorry to hear about your experience and understand your frustration. Please reach out to us immediately at 888-702-4826 or support@rockitcoin.com so we can verify your account details and address this situation promptly. Your trust and security are our top priorities.
My bitcoin haven’t been confirmed since two days ago
Response from developer
Hello, We apologize for the inconvenience and understand the urgency of your situation. Please contact us at 888-702-4826 or support@rockitcoin.com as soon as possible so we can help resolve this matter quickly. Your satisfaction and the security of your transactions are very important to us.