Not impressed
Being that, I’ve used Skimmer before didn’t take long for me to realize this app isn’t the greatest. Having to get my phone out constantly to take all these pictures is asinine. I proved myself a long time ago. All these pictures are not necessary. I don’t need to prove with pictures that I’m doing my job. However, I would like to be able to document a filter cleaning without having to go through the entire pool service route to get to where I can click on filter clean. But unfortunately, you have to take it before picture and go through everything you go through like you’re there to service the pool and to me. That’s not efficient. If I need to put a new bag on a Polaris 280 there’s no way for me to document that I did that. My boss is telling me to text him if I need to do something like that, and that defeats the purpose of having the software.. shouldn’t there be a section for you to add something important like that that needs to be billed for and trigger the office to bill for it?
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Not technician friendly
I’m a pool tech, switched over to pool brain after using skimmer and jobber.
The only nice thing is pool brain covers you with all the pictures you have to take. You have to take a lot of pictures. Like when you backwash, take a picture of the backwash valve open, then of it on filter. Why you ask, idk. The Chem calculator seems to only tell me how much shock, ph up or down and alkalinity. It doesn’t tell me to use anything else like phosphate control, clarifier, algaecide. Logging chems is also a nice thing. The only history I can see if chem history, so what was the ph last visit. I can not see pictures taken at last visit, even if I was the one who took them. Unlike skimmer I can not see the past visits and when things were installed. This app has only made my job harder. If your a business owner don’t use this app.
The only nice thing is pool brain covers you with all the pictures you have to take. You have to take a lot of pictures. Like when you backwash, take a picture of the backwash valve open, then of it on filter. Why you ask, idk. The Chem calculator seems to only tell me how much shock, ph up or down and alkalinity. It doesn’t tell me to use anything else like phosphate control, clarifier, algaecide. Logging chems is also a nice thing. The only history I can see if chem history, so what was the ph last visit. I can not see pictures taken at last visit, even if I was the one who took them. Unlike skimmer I can not see the past visits and when things were installed. This app has only made my job harder. If your a business owner don’t use this app.
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Jim Foti-Pool Police owner
This app has been very beneficial to my company in many ways.
The customers love all of the information that is provided on the weekly emails that are sent out in real time.
We provide pictures, chemical readings, PSI gets checked every week with a pic, backwashing is documented along with everything else you can think of !
The office has been running so much smoother that it is almost scary.
This app had eliminated most of the nonsense call that we would get it the past from customers as well as the guys in the field.
As far as the service techs in the field it has made the job a easier as well with a list of services that have to be preformed with pictures before the tech can move on to the next service needed.
The customers equipment is also listed for every customer so the service tech will always have that information available.
I highly recommend Poolbrain not only is the app amazing but the tech support the team behind poolbrain is just as awesome.
A amazing group of people always available for you and dedicated to making the best app in the world to make owning and running a pool business a little easier.
The customers love all of the information that is provided on the weekly emails that are sent out in real time.
We provide pictures, chemical readings, PSI gets checked every week with a pic, backwashing is documented along with everything else you can think of !
The office has been running so much smoother that it is almost scary.
This app had eliminated most of the nonsense call that we would get it the past from customers as well as the guys in the field.
As far as the service techs in the field it has made the job a easier as well with a list of services that have to be preformed with pictures before the tech can move on to the next service needed.
The customers equipment is also listed for every customer so the service tech will always have that information available.
I highly recommend Poolbrain not only is the app amazing but the tech support the team behind poolbrain is just as awesome.
A amazing group of people always available for you and dedicated to making the best app in the world to make owning and running a pool business a little easier.
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Pool Brain is the best!
Pool brain has made such a positive impact on our business. Our customers have responded so well. We have two fairly new techs who service our pools and Pool Brain has helped them gain confidence in there skills due to pool Brain will guide them in the chemicals the pool needs and with all the photos required No photo Is ever forgotten. I highly recommend this program to all pool service companies! 👍🏻👍🏻
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Great app!
I have been using this app for about a year. There has been very little in the way of problems/bugs, and when there has been, the company gets them fixed very quickly. My customers love all the information they receive. I have used it on IOS and Android, both are great. I highly recommend this app for any sized company. It has streamlined my work and saved me a lot of guess work with chems.
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Awesome pool service app
This app is very user friendly and has simplified everything across the board. Pretty much does everything for you. I love how it takes the guessing game out of chemicals that are put into the water. The detailed information and pictures sent to the customers are also great, they LOVE it ! Ever since I started using pool brain the way I service pools has become much more efficient and less time is wasted. It’s so simple and easy I love it and highly recommend to anyone in the pool service industry.
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