Leave a Review Tai Chi Beginners Seniors app
Wonderful how-to videos to begin learning Tai Chi!
Previous glitch that didn't allow some videos to be played was fixed. Two thumbs up on the now visible videos. Great sound and the presenter shows clearly how to execute the forms. Dividing the entire ‘exercise’ or form into separate videos allows one to easily review any movement that one needs or wants to practice more.Show lessDeveloper Response
Hello BronxLens, We're terribly sorry for any inconvenience this issue may have caused you. Thanks to other valuable customers such as yourself we found the cause of this issue, fixed it and released a new version 2 days ago. Please update the app on your device to the latest version 4.2.3 (1). The first first 3 tai chi secrets from our Tai Chi for Beginners video course, Tai Chi for Health audiobook and Meditation music tracks are now available free of charge for all users. For those Tai Chi enthusiasts who are truly ready to take the next step forward, there are 9 more videos, 6 more audiobook chapters, 6 more Meditation music tracks and an eBook offered. We work hard to improve our content, fix any issues found and share great information with our Tai-Chi community to make sure all users are 100% satisfied with our Tai Chi app. We are sure that by giving our Tai Chi app another chance you will be satisfied as well. Stay Safe, Stay Healthy and Keep It Up! Tai Chi Beginners Support TeamCarefully with the special offer
They were offering me 80% before even opening up. I took it because they said that offer wouldn’t come back. They actually charged me the full price and I can’t even open the video!Developer Response
Hello Soppher Terribly sorry for the late reply and for any inconvenience this video issue may have caused you. Thanks to you and other valuable customers we found the cause of this issue, fixed it and released a new version with said fix. Please update the app on your device. To enjoy your purchase please don’t purchase again rather click the Restore Purchase button inside the app. To provide our Tai Chi Beginners community with high-quality content, we at the Tai Chi Beginners Seniors app are sharing the first 3 tai chi secrets from our Tai Chi for Beginners video course, Tai Chi for Health audiobook and Meditation music tracks free of charge. For those Tai Chi enthusiasts who are truly ready to take the next step forward, there are 9 more videos, 6 more audiobook chapters, 6 more Meditation music tracks and an eBook. As a courtesy to new users we offer a discounted purchase option. Once purchased all of the app content should be available to you at no extra cost. If, for any reason, that was not the case, please reach out to us via support@taichibeginners.com so we identify the issue and take action to fix it. We work hard to improve, fix any issues found and share great information with our Tai-Chi community to make sure all users are 100% satisfied with our Tai Chi app. We are sure that by giving our Tai Chi app another chance you will be satisfied as well. Stay Safe & Healthy, Tai Chi Beginners Support TeamNo one home!
I have emailed support three times since September when I joined. No one has answered my response! My email isn’t good that I signed up with, which found out after I signed up. Can’t get it changed, it continues to tell me to verify my email. I tried to sign in under new account, but can’t do that either without verifying my email first. Very frustrating!Show lessDeveloper Response
Hello daisymc Terribly sorry for the late reply and for any inconvenience this issue may have caused you. We’ve identified the registration feature as problematic and removed it from the app. You can access all content without registering using your email. Please update the app on your device. To enjoy your purchase please don’t purchase again rather click the Restore Purchase button inside the app. Regarding the support email, we are at fault for neglecting our responsibilities, there’s no way around it. we are working to improve our customer service experience to make sure this will not happen again. We are sure that by giving our Tai Chi app another chance you will be 100% satisfied. Stay Safe & Healthy, Tai Chi Beginners Support Team