Sugarloaf User Reviews

Top reviews

Nothing will load or open

When I load into the app everything works as usual but on the on the resort tab the webcams donโ€™t work,I cant open anything and the app keeps crashing. If anyone knows how to fix this or anything that would be great to know!

Response from developer

Hello Ski and sports! Thanks for your feedback. We suggest you to uninstall and reinstall the app. In case the error persists, we urge you to contact us through the email address info@sugarloaf.com to provide you with the necessary assistance and resolve the problem you may be experiencing. Thanks! :)

Love the app!

Especially all the layers you can use on the trail map.

Response from developer

Hello! Thanks for your comment and the 5 stars! We are glad to see you like the app :-)

App wonโ€™t work

When I load into the app and it brings you to the resort section it shows me a black screen. It would be nice to see the mountain report and the webcams but it just doesnโ€™t work. I donโ€™t know if this is happening to anyone else but if anyone knows how to fix this that would be awesome.

Response from developer

Hello Ski and sports! Thanks for your feedback. We suggest you to uninstall and reinstall the app. In case the error persists, we urge you to contact us through the email address info@sugarloaf.com to provide you with the necessary assistance and resolve the problem you may be experiencing. Thanks! :)

Great Early Trail Conditions & Covid Policies/Awareness

Grooming on trails has very very good as the crew works to open more of the mountain. Iโ€™m sensitive to Covid exposure and appreciate App & Website offering an easy to find hotlink on the Home Screen with guidelines. Thank you. ๐Ÿค—๐Ÿ‘๐Ÿป (Note: one has to search to find information on sites for other ski areas ๐Ÿ˜ก). Kudos. Keep up the great work, staff at Sugarloaf.
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Response from developer

Thank you very much for your great review. We work really hard to offer the best applications and we are so happy to see that reflected in your review. I will make sure that the team knows! Have a great day : -)

Love the app!

Especially all the layers you can use on the trail map.

Response from developer

Hello! Thanks for your comment and the 5 stars! We are glad to see you like the app :-)

Ryan and Nathan

Hello, thank you.

Response from developer

Thank you for taking the time out to leave us a review. Unfortunately you have not left us any information regarding your experience. Could you write to us at apps@spotlio.com with more details of your issues so that we can see how we can help you. Thank you and have a great day :-)

Missing one thing!

The sugarloaf app is a great app for showing trail conditions as well the map feature, to everything else it has to offer!

I would recommend adding the daily report into the app, possibly under the conditions and cams tab. As a loafer itโ€™s the only missing piece to the puzzle for this app!

Response from developer

Hi. Thanks for taking the time to leave us your feedback. We will pass your suggestion regarding the daily reports on to the appropriate department

Do not trust groomer report!!!!

Groomer report has been the same for the past few days and brought the group down an easy trail early morning that was blatantly NOT groomed despite both the website and app saying it was. Made for tears and the end of our day. DO NOT TRUST THE GROOMER REPORT!!

Response from developer

Hi Keput8, thank you for your comment. Weโ€™re sorry that your experience was not as we would have hoped. Please contact help@skitude.com to give us more information so that we can investigate the issue further. Thank you.

Best Mountain on the East

Love this place and now they have an app!

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