NOT Working
Suddenly this morning I cannot sign it to view content. I completed the login and password, then it does not sign me in and asked for the same information again. I cannot even cancel my subscription because I cannot sign it. Fix your sign in online!!!
Response from developer
Hi Okie@Apple, Thanks for your email, and we’re really sorry to hear you’re experiencing difficulties. For queries about Decanter Premium subscriptions and bundle subscriptions, please contact Decanter Premium's support team at the following address, and they will be happy to assist: support@decanter.com For FAQ's and troubleshooting please visit the address below: https://www.decanter.com/subscribe
It Working
Suddenly this morning I cannot sign it to view content. I completed the login and password, then it does not sign me in and asked for the same information again.
Spend more time re installing the app recently than i do reading it!
This app has worked well for several years but has suddenly started to stop updating. The helpful technical team tell you to reinstall which doesn’t work and eventually correct it after several weeks. Last time Its worked for a few weeks and then stopped working again. 3 yrs ago this app was a nightmare and it looks like we’ve gone back to this very brand damaging behaviour!
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Response from developer
Hi Duncan Maw, Thank you for brining this to our attention. Please contact support@decanter.com with more information so we can investigate further.