Leave a Review What's on TV Magazine
Used to be good. Awful for last year and now worse than ever
Used to be a good app. Then about a year ago had to restore purchases every time used it and took ages to recognise subscription and not charge. Latest update awful. Has spinning wheel of death in main area and a load of French! Will not restore purchase of recognise subscription unless you delete and reinstall every time you want to use. Takes longer faffing with app than reading the magazine! I’d give it no stars if I couldShow lessDeveloper Response
Thank you for your review and we're sorry to hear that you're having difficulties with the What's On TV app. Please feel free to get in contact through 'contact us' in the about section in the app and we will be happy to assist. If you cannot access this please email apps@futurenet.com including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Thanks, The Digital Support TeamTerrible app
Love reading this magazine and I’ve had a previous 1 year subscription and I did have to keep on restoring my purchases constantly. But I renewed for a second year in June time and since then I’ve had problems actually downloading the latest magazines as it keeps on getting stuck on download. I’ve tried deleting and reinstalling the app and lots of other things to try to resolve this but to no luck. I contacted apple as my subscription was with them and they were very very helpful and I could see it was an issue with the app development. I would ring up the magazine/ app company and they just will not help you at all, they just repeat “as your subscription is with apple please contact them”. I got so frustrated in the end apple helped me to get a refund for my year subscription. It’s the magazines loss as they just would not help me in any way so my money has now gone to another online magazine instead.Show lessDeveloper Response
Thanks for your review, and we're really sorry to hear you're experiencing difficulties. For further assistance, please email apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Thanks, The Digital Support TeamSubscription but unable to view
Having issues with downloading despite having a subscription. I get half way through and a get a window asking if I want to complete my collection with past issues. No way to get off this page. Have tried uninstalling and reinstalling but still same issue. Only way is to pay for the issue despite having a subscription!Show lessDeveloper Response
Thanks for your review, and we're really sorry to hear you're experiencing difficulties. For further assistance, please email apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Thanks, The Digital Support Team