Wrong way and no refund
I took a taxi from molitor in the xvi to CDG. The driver took the wrong entry and almost went all the way to Versailles. So we were 15 mins late at the airport and were charged an extra 20-25 euro. I have submitted a claim on the app 6 months ago but nobody replied. Very poor.
Best service for parents in Paris
Great service. Cars are always good, drivers always polite and very helpful. Best service for parents as you can roll stroller up into car, put on brakes, and go!!
Terrible app
What a shame, I really wanted to use this service as it looks like a great car service. However the app is seemingly unusable. It’s very poor and lazy development to not allow the use of autofill in your app, but the bigger problem is not being able to successfully add a credit card. I just got error after error. So I will just be deleting the app and never get a chance to make use of the service.
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Love love love CAOCAO!
Great cars, great value, professional drivers. I don’t get why more people in Paris don’t use this wonderful service with huge electric cars that look like cabs from London. It’s been our favorite ride hailing service since we moved here in 2020. I’m in one now!!
Best Taxis anywhere!
Paris, to the airport: the best taxi ever!
Une honte !
20 euros de frais d’annulation sans que ce soit mentionné à l’avance ni dans leurs conditions. Une honte du jamais vu! Aucun moyen de les contacter non plus. Une honte arnaque, à éviter
Zero
Impossible d’ajouter une carte bancaire (essayer avec 4 différentes) donc impossible d’utiliser l’app. Service client ZÉRO. Dommage qu’on puisse pas mettre zéro étoile
Response from developer
Bonjour, Nous sommes navrés de constater votre insatisfaction. Notre service client est joignable par mail à client@caocao.fr et répond sous 24h ouvrables maximum aux demandes reçues. Afin de mieux comprendre cette situation, pourriez-vous nous donner plus détails par mail à client@caocao.fr ? Nous vous remercions, Caocao Mobility Paris
50€ + 10€ D3ER5W
D3ER5W pour 10€ en plus des 50€ offert par caocao
